Chair appeared to have been repackaged. Parts were not neatly placed but had it was packed in rush and box sealed. Nevertheless no parts missing. Chair easy to assemble and finish product looks good and is very comfortable to sit in. Back and neck rest ideal for support.
The chair is comfortable rolls smoothly and was easy to assemble. Only minor issue is the neck rest it should be adjustable as it is too low for me to really use unless I'm leaning way back in the chair which I never do. So I just don't use it and didn't have one on my previous chair so I'm not losing anything but it would have been nice to use if I wanted.
Extremely comfortable chair and great value for the money. I like that the chair rolls smoothly and that it can extend backward with the added headrest. One note for future improvement would be to add a locking mechanism so that the chair can stay in a reclined position without it springing back to its normal position.
I've been experiencing lower back pain. This chair give me the support I've been looking for I'm bought this for work now I'll get one for my home office.
This chair has really good lumbar support which is rare to find in a lower priced chair. The chair has a padded "bump" behind the mesh in the lower back region of the chair back which eliminates the need for that extra pillow on your chair. The head rest is a good bonus but isn't really needed since I shouldn't be napping at work (but I do like it)! The arm rests are good and adjustable which helps my shoulders stay upright. The back of the chair (not the base) tilts back which is also a bonus. It was pretty easy to assemble. The mesh is okay I would prefer more padding in the seat. I wonder if the mesh will last over years. My only complaint is the mesh but will see how it holds up over time. I got this chair on sale for $100 off which feels like a fair value for the price. My old chair lasted for a decade so hopefully this one will too. It's a good chair if you want lumbar support.