Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
3
HEADREST of DISTRESS?
on December 26, 2015
Posted by: Paula K.
Nothing wrong with the chair in general as office chairs to. It does not give off the scent of being a quality product but rather one that was designed to sell at a low price - which it did! Feels like cheap plastic. Not very comfortable but then . . . if you're working at your computer the discomfort of the chair forces you to take a break from time to time. That's good! However that headrest is a killer for me. Guess I'm the wrong height for the two (2) headrest positions. Neither position is of use to me and I've removed the headrest completely. I'll give it a generous 3-star for now and keep the chair for awhile. Advice: Spend a few dollars more and get the value you pay for. Cheap price translates into cheap quality in my mind.
I bought one of these chairs a year ago but am sorry that my first chair kept going down and I tried to fix but had no success. I had to discard it and bought a second chair. I would never by insurance on a chair. Ridiculous.
So far so good. Too soon to tell. Haven't used much. More light weight than my old chair. Love the Neck/head support. Great price. Assembly instructions were good. Took a few hours to assemble. For $10 you can have them assemble I think. Hard to get super tight with an allen wrench. I love it so far. Has good lumbar support.