You get what you pay for. The stylish elements look a bit cheap and plastic because they are. It's a pain to assemble but has great back support design and flexibility to recline with a head rest and has adjustable height incline and lumbar features. Great value and durable functionality but you won't impress anybody but your own bottom-line.
My recommendation would be to have Staples put the chair together. It's worth the extra money. I have tightened every last thing I can and the chair is still wobbly.
I had my eye on this chair for a while but the price was a deterrent. I work from home so I sit in the same chair for nearly 11 hours a day so I finally decided how miserable I was with my other chair was simply no longer worth it. To my surprise it was on sale so I greedily snatched it up. Now that I've had it for a few hours I cannot understate how much I love it. It was easy to put together delivery was astonishingly fast but most of all: I would have paid full price for this chair. It gives back and neck support in all the right places. I can already feel my body relaxing while sitting in it; clearly appreciating the support. The headrest is at the perfect height for me and the fact you can enable the back portion to tilt back to stretch out a bit is heaven. Don't be fooled by the overstuffed "executive" chairs if you sit for long periods of time. This is perfect.