Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,979 Reviews)
Rating breakdown 11,979 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
79 out of
105)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
4
Way better than my last chair.
on February 24, 2016
Posted by: Paula K.
I have had several computer chairs over the years. The foam cushion sooner or later breaks down and I'm just sitting on a hard surface. I tried getting a replacement cushion but is usually ends up the same way. I have sat in a mesh chair before at work and noticed that they hold up and there is little to no pressure point discomfort. If this chair holds up after a year I will upgrade my review to 5 stars. First impression so far is I've been able to sit several hours of gameplay before I realize I should get up and stretch. I had no problems putting it together pretty straight forward. The lumbar and head rest is nice and I like that the arm rests adjust up and down.
Written by a customer while visiting Staples
Customer Rating
5
Great product & experience
on February 24, 2016
Posted by: Paula K.
Went in the store to buy the chair they didn't have any in stock so they sent they shipped it to my business at no charge. Was very satisfied and would order again.
Written by a customer while visiting Staples
Customer Rating
5
I LOVE MY CHAIR . It adjust real easy .
on February 22, 2016
Posted by: Paula K.
LOVE IT LOVE IT THE BEST CHAIR
Written by a customer while visiting Staples
Customer Rating
5
Relieves my aching back
on February 21, 2016
Posted by: Paula K.
This chair is truly ergonomic and provides instant relief for my compression-sore back. Sadly that will allow me to sit longer (which I do too much for work!)
Written by a customer while visiting Staples
Customer Rating
5
Great Chair!
on February 20, 2016
Posted by: Paula K.
Everyone loves this chair it is very comfortable and like the headrest. Turned the arms around the other way it feels better and can rest our arms on it better this way.. A great buy! The store employee loaded it in my car for me customer service is so important
Written by a customer while visiting Staples
Customer Rating
4
Headrest DOES adjust 2 ways: angle and height just very limited range for the height adjustment
on February 16, 2016
Posted by: Paula K.
I made a 2 minute clip showing how the headrest can be adjusted not just with it's angle but also up & down. I also show the back side of the headrest with the pivot points the detents etc. Hope this helps put to rest any talk of the headrest being non-adjustable re: it's height. https://www.youtube.com/watch?v=AZGn7clGKKg&feature=youtu.be 2.5 months and I still have no regrets selling my Aeron and getting this Hyken. No it's not in the same class nor as luxurious with it's plastic and not-so soft mesh vs the Aeron. But where else is there a mesh seat bottom plus headrest for anywhere near this price range? Thought it was just the angle [3 to choose from] but it also raises/lowers in 3 small increments independently of the angle. Of these possible combinations Top height and middle angle is the only way to be comfortable while sitting upright. Reclining back a couple more combinations work. I'm 5'10" 195 lbs and yes it bumps into my shoulders in all but one of the configurations. NOTE: Most task chairs do not come with head rests or a seat back high enough for heads to lean on while sitting upright. So expectations should be inline with what is usual and customary in a 'task' chair. Simply uninstall the head rest and you're left with a low priced task chair with a mesh back and seat bottom. Hard to find a better deal on a chair with a mesh seat bottom. I sold my Herman Miller Aeron size C [biggest] after trying out the Hyken in-store. No regrets! Just hope the mesh holds up. [I could also stand to lose a few pounds...] 5 year warranty on this Hyken is comforting.
Written by a customer while visiting Staples
Customer Rating
5
Great chair!!
on February 15, 2016
Posted by: Paula K.
After trying and returning several desk chairs this one really surprised me as to how comfortable it is! I had the headrest removed (which was really awkward and uncomfortable in a typical sitting position) and that made it perfect! My back has definitely noticed the improvement after a day's work. (And an extra bonus was the special discount!)
Written by a customer while visiting Staples
Customer Rating
4
Good value good look a couple of things to know...
on February 14, 2016
Posted by: Paula K.
Since we purchased this chair on sale at a substantial savings it could be considered a very good value. Two things to note: First this is a narrow chair with the included armrests. Of course these can be removed easily but if you have a tendency to "fill out" an office chair this chair may not be for you. It is not a problem in our office but a larger person could feel too snug during a long work day. The second thing is specific to the overall finish quality. Though for he most part the fit and finish of the chair is good the underside of the armrests are strangely unfinished to the touch. This is not to say it was forgotten but rather not attended to. It is more a tactile issue that is created by this lack of detail. As such each time you wrap your fingers around the bottom of the armrests there is an odd rough transition between the sides and bottom that feels as if someone forgot to trim off the excess material.
Written by a customer while visiting Staples