Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
4
Great value in a task chair but the headrest is useless if you're tall.
on March 7, 2016
Posted by: Paula K.
Great chair for the money. I thought the packaging was a little light to protect against shipping damage but my chair was fine nonetheless. Assembly was quick and easy with some of the most intuitive instructions I've ever encountered. There is a lot of plastic in this chair but it seems to be of high quality and durable. I'm 6' or so about 175lbs and the chair height adjustment and the arms fit me well. The lumbar support is subtle and has only a small adjustment range; at its highest it's comfortable for me. I would prefer about another inch of adjustment. My biggest complaint is the headrest. It's useless for someone of my height. I had to leave it off as it hit my shoulders when the seat was upright. My wife is about 5' 5" and it fits her very well with the headrest in about the middle of it's adjustment range. If you're taller than maybe 5'8" and a headrest is a must have for you this chair will disappoint. Overall I'm pleased with this chair. It's comfortable affordable and seems well built.
I'm very particular on my chairs as I've had 3 back surgeries and this chair was perfect for my needs. Also helped that it was on sale at a great price!
This chair seems to be well made and definitely well-liked judging by all of the previous high marks. I'm a 6'-0" / 203 lb man and it didn't suit me well. There's a lip in the front of the seat that's very uncomfortable across the back of my legs and the lumbar support is on the small side and not in the right spot for me. I'll be taking this one back to the store and test-sitting before choosing a different chair that I can handle for 8-plus hours a day. I wouldn't say there's anything wrong with the chair it's just not the one for me.