Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
2
OK Product less than expected based on pictures
on December 15, 2016
Posted by: Paula K.
Head rest had to be removed for the chair to be usable. I would think this is necessary for anyone 5'10" and up. Picture online makes it look like chair is comprised of some chrome metal; it is plastic painted grey.
Written by a customer while visiting Staples
Customer Rating
1
Unable to assemble
on December 14, 2016
Posted by: Paula K.
Couldn't get the first step done - putting in the castors. Called the service phone line and they basically said it was hard and you think you might break it. Of course that could be printed in the instructions. I kind of thought the 5 castors went in the 5 legs which is all the instructions (i.e. diagram) said. Not something for someone that isn't used to this. Have to return.
Written by a customer while visiting Staples
Customer Rating
5
Well made heavy chair is comfortable and gave me pride of accomplishment in the relatively easy assembly
on December 14, 2016
Posted by: Paula K.
Assembled it it under an hour. This might not sound impressive but it's the first office chair I've ever assembled. Have to say Im very glad it arrived in a few pieces because the box was labeled gross weight approximately 53 pounds and i needed the chair up a flight of stairs so piece by piece was easier than lugging the whole chair. It was almost comical how the various metal screws were packaged with labels and color coding but I suppose it helped to keep track of which step required how many screws because they all seemed to be the same size. Also thoughtful that the little wrench for the screws was included. I chose to not install the arms because I don't like office chair arms so it was fortunate that the arms were a modular separate component whose absence doesn't affect the integrity of the chair. An acquaintance said she would have installed the arms and left off the head rest (which i did install) so obviously the chair is somewhat customizable. The mesh seat and back feel like they will allow excellent air circulation hence cooling in upcoming summer months.The chair swivels very smoothly and the gas lift has so far worked as designed. The rockback range is set just the way i want it and i feel secure that the chair won't tip over when i lean back. I did have one tiny problem with assembly: one of the five casters didn't insert all the way into the underside of the five-legged base but since it did go in far enough to stay inserted when i flipped the chair right side up and sat down the caster was forced in the rest of the way and remains in place.
Written by a customer while visiting Staples
Customer Rating
5
Staples Hyken:tm: Technical Mesh Task Chair
on December 12, 2016
Posted by: Paula K.
Great chair. Very comfortable. Super easy to put together. The head rest could be a little higher but I am a tall guy so expected it. Price was spot on.
Written by a customer while visiting Staples
Customer Rating
5
Staples Hyken Technical Mesh Task Chair
on December 12, 2016
Posted by: Paula K.
This chair is so comfortable that I bought one for each of my two offices.
Written by a customer while visiting Staples
Customer Rating
4
Hyken mesh chair
on December 12, 2016
Posted by: Paula K.
Very comfortable and works well the only negative is the mesh feels rough on bare skin
Written by a customer while visiting Staples
Customer Rating
5
Hyken Technical Mesh Task Chair Black
on December 12, 2016
Posted by: Paula K.
Easy to put together and so comfortable for long hours at work!
Written by a customer while visiting Staples
Customer Rating
5
Staples Hyken Technical Mesh Task Chair
on December 12, 2016
Posted by: Paula K.
Very comfortable Easy to put together and very strong. Highly recommend!
Written by a customer while visiting Staples