Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,979 Reviews)
Rating breakdown 11,979 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product.
(
79 out of
105)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
3
More like 3.5 stars
on December 28, 2016
Posted by: Paula K.
Just put this together which was straight forward to do. Decently built good but not great materials out of the box.I actually really like the headrest it is perfect for when you want to lean back and close your eyes. The seat though feels like there is a has a hard line where support drops off just after the bit of black underlay (you can see it in the pictures above. Not a deal breaker but hoping that the front support stretches out a little after use to be a more even seating surface.
Written by a customer while visiting Staples
Customer Rating
5
Great find!
on December 28, 2016
Posted by: Paula K.
We ordered this chair for our son in college as a christmas present. He loves this chair! Everyone wants to sit in it! Comfort and quality! Extremely satisfied!
Written by a customer while visiting Staples
Customer Rating
5
It's a very comfortable chair.
on December 28, 2016
Posted by: Paula K.
It's a very comfortable chair.
Written by a customer while visiting Staples
Customer Rating
4
Nice Chair After Lots of Work
on December 27, 2016
Posted by: Paula K.
Yes putting in the casters was tricky but I got them all to go in. Assembly was not very difficult. The trickiest part was how long it took to get the height and tilt configured so that my sciatica stopped acting up. The tilt does not lock at any angle there are actually only about four settings including all the way up and back which didn't work for me. Luckily one of the middle two tilt settings worked. Once I got everything where it should be this chair is exactly what I needed. And since I'm only 5'8" the headrest fits too.
Written by a customer while visiting Staples
Customer Rating
2
Dead on Arrival
on December 27, 2016
Posted by: Paula K.
Received my chair yesterday. Firstly the chair was supposed to come on Friday (Dec 23rd) for the holidays but I was informed at 3 PM on that day that it would be delayed until Yesterday (Dec 27th). So that was already not a great start. The chair arrived with lots of cosmetic damage to the plastic that wraps around the metal spine. After struggling for a bit with it I decided to just take the plastic off. I believe that it should not have affected the chairs function but its never fun to have a chair that is broken before you even sit on it. As for the chair itself it is fine. The reclining system is less customizable than I would like. There appear to be only 3 unique levels of recline - STraight up (little forward) Very far back and then too far back. The system seems like there are just "locks" that the reclining bar slides into. The headrest also suffers from the same issues - it only has 2 different angles both of which are uncomfortable for me (ended up taking it off). However - The rest of the chair was great especially when considering the cost. Easy to assemble the mesh is high quality and it feels durable (other than the superficial layers that were broken during shipping)
Written by a customer while visiting Staples
Customer Rating
4
Great Chair
on December 27, 2016
Posted by: Paula K.
Nice! Could use more adjustment options for the lumbar support.
Written by a customer while visiting Staples
Customer Rating
5
Great chair
on December 26, 2016
Posted by: Paula K.
Great chair. Price was a sale item. Very prompt delivery. You can count on the Staples name to stand behind the products they sell.
Written by a customer while visiting Staples
Customer Rating
5
Hyken Technical Mesh Chair
on December 26, 2016
Posted by: Paula K.
Wonderful chair very comfortable and was on a great sale! Easy to assemble.
Written by a customer while visiting Staples