Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Great for the medium size person
on February 7, 2017
Posted by: Paula K.
So many of these office chairs are designed for a big man. This one is for the medium to smaller adult person. I am 5'5 and my son is 5'9 both are medium weight and short waisted. This chair fits us perfectly. Great lumbar support built into the chair in back of the mesh. The headrest is very adjust able by tilting it. It's the first office chair I have had where the head rest will actually supports the base of my neck. The chair can be adjusted to rock or not. Also reclines back half way. So comfortable to watch TV with feet up. We have 3 of them in the house now. I am a fan of the mesh chair as they breath. Avoid this chair if you have a wide hip area. The arms will not adjust far enough out for you to sit comfortably. The Max arm distance width is 18".
Written by a customer while visiting Staples
Customer Rating
5
This chair beat the more expensive competitor I was thinking of purchasing
on February 7, 2017
Posted by: Paula K.
Excellent quality color and overall customization. Easy to put together and comes with everything you need to assemble.
Written by a customer while visiting Staples
Customer Rating
1
The chair is designed for
on February 7, 2017
Posted by: Paula K.
The chair is designed for smaller stature folks maybe best for kids under 5 ft. 10 in. The back although advertised as adjustable is not because of a higher tension spring adjuster than is necessary so adjusted to its least resistance it is still too stiff to lean back. The headrest is not adjustable to accommodate a larger (greater than about 6 ft. tall) individual and cuts into the shoulders. I will pass this to one of my kids but cannot use it myself. I do not recommend this chair to anyone over 6 ft. in stature.
Written by a customer while visiting Staples
Customer Rating
5
Great Chair
on February 5, 2017
Posted by: Paula K.
Very quick delivery and great chair!
Written by a customer while visiting Staples
Customer Rating
4
Heyken Technical Mesh Task Chair
on February 3, 2017
Posted by: Paula K.
Very comfortable. Head rest not adjustable thinking of removing it. Would buy it again.
Written by a customer while visiting Staples
Customer Rating
4
Task Chair
on February 3, 2017
Posted by: Paula K.
Easy to build; comfortable chair.
Written by a customer while visiting Staples
Customer Rating
4
Hyken Technical Mesh Task Chair
on February 2, 2017
Posted by: Paula K.
Very comfortable and functional. A great buy at $100 off regular price.
Written by a customer while visiting Staples
Customer Rating
2
Well made but...
on February 1, 2017
Posted by: Paula K.
...there's a few problems I found with this chair after about a week and a couple days. The most glaring is something I read from these reviews before I purchased but since it was only 1 person I figured it wasn't significant. The design of the seat front cuts into the bottoms of your thighs. The mesh is nicely made and forms a good cushion of support but it's this front part that because of the cushion that allows you to sink into the chair a little doesn't have any slack it ends up being uncomfortable after a while. Secondly there's no way to sit further back in the chair and the seat portion isn't very long. You may think "well he's big or tall and probably just needed to buy a bigger chair." I'm 5'9" 145 lbs. - not nearly a burly bear needing a sofa for an office chair. There's no "recline" feature that pushes the seat back allowing more room. It's great for posture but seeing as how my whole workday is spent here I want to recline back and stay there while I mull the goings-on of my business. That said I took off the headrest after 30 min because it was too forward angled and didn't allow for actual head rest (again while I mulled--I mull a lot in my business!). I purchased another chair (from one of Staples' rivals that shall be unnamed) that's 80% better for around the same sale price that I read that was longer in dimensions. This is when I realized I definitely needed to return the Hyken. After assembling this new one (it wasn't available in stores) and sitting in it there was not a "thigh-circulation-cutter" going across the seat front and I found the seat back and recline function that allows for more seat room and I could lean back and have the chair stay there. One last good thing about this new chair--it was much easier to assemble! Not that the Hyken is difficult but there were less screws and more parts already assembled out of the box and the parts fit better together. Even the Allen wrench tool that came with it is better than the traditional "L" shaped from the Hyken! Bottom line while the materials of the Hyken are of high quality there are more ergonomic options out there.
Written by a customer while visiting Staples