Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
1
Poor quality - poor value for money.
on November 6, 2023
Posted by: Christopher F.
This chair is very poor quality especially for the almost $200 asking price. Maybe worth $30? But even then. I have had this chair since September 2023 - it is now November 2023. I use it approximately 6-7 hours per day and I weigh less than 200 pounds. This chair is already starting to fall apart! See photo. Also this chair is meant for very short people. I cannot even use the included head rest. It isn't adjustable enough. I wish I had not purchased this chair.
Written by a customer while visiting Staples
Customer Rating
2
It’s okay
on November 5, 2023
Posted by: Ethan M.
I’m 6 foot so the headrest is very uncomfortable. Do not buy unless you’re around 5”8 or shorter. Gas chamber went out around a year so I can not adjust the height. It’s not the worst but there is better out there for the price.
Written by a customer while visiting Staples
Posted by: Rick
Verified Purchase:Yes
I replaced this exact same chair the previous one just wore out after some years of use. This chair is adjustable has the lumbar support and is very comfortable for long periods of use. Comes with a 7 year warranty too -- can't beat that! Great chair.
Written by a customer while visiting Staples
Posted by: LARRY B.
Verified Purchase:Yes
Easy to assemble and sits 👍
Written by a customer while visiting Staples
Customer Rating
2
Very small poorly proportioned chair
on November 4, 2023
Posted by: E.G.
I am 5’-11” tall and the headrest on this chair hit me between the shoulder blades. There was no way to adjust the height on the seat back or raise the headrest. There was a small adjustment for the headrest angle but not enough to get it out of my back. Therefore I had to completely remove it. Also the chair was so narrow that the arms scraped my hips when getting into the chair. I gave this chair to a small person in another department and kept my 10 year-old chair. The instructions were very clear and it came with the only tool needed for assembly. The chair was also packaged well. I’d guess this would be a good chair for someone close to 5’-0” tall.
Written by a customer while visiting Staples
Customer Rating
5
Nice chair
on November 4, 2023
Posted by: MARY R.
from Fair Haven
This chair is a good size for me as I am short and it fits me very nicely. Time will tell how sturdy it is but I love it so far. Very comfortable
Written by a customer while visiting Staples
Posted by: RUHANG M.
Verified Purchase:Yes
Very comfortable office chair to sit in(without a head rest). If you are taller than 5’10 the head rest can be very uncomfortable pressing against your back. I don’t need a head rest anyways so this chair works well for office needs.
Written by a customer while visiting Staples
Customer Rating
5
Love it!
on November 1, 2023
Posted by: LISA D.
from London
Instructions are simple. Chair is comfortable. I bought another for my own small business!
Written by a customer while visiting Staples