Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Posted by: W.B.
Verified Purchase:Yes
I like the ventilation. All the controls work well to adjust seat height arm height etc. Paying the store to assemble it is great.
Written by a customer while visiting Staples
Customer Rating
2
Not comfortable for long
on July 1, 2018
Posted by: Silver
I'm 5'10" and 185 lbs and this chair was comfortable for about 3 months. Now as soon as I sit down I get burning/numbness in my legs and rear end. I sit for at least 8 hours and the only chair I've found relief with is the Aeron (well worth the money for a 12 year warranty).
Written by a customer while visiting Staples
Customer Rating
5
on June 29, 2018
Posted by: M.W.
from Lakeland
Very comfortable for the price!
Written by a customer while visiting Staples
Posted by: J.A.
Verified Purchase:Yes
Fits 5'9" - 6'1" person perfectly. Would like greater adjustment for lumber
Written by a customer while visiting Staples
Customer Rating
5
Loved this office chair so much we bought 4 more!
on June 28, 2018
Posted by: N.M.
This chair is comfortable and adjusts to fit well to whomever is sitting in it. We bought several for our offices. Some folks are not fans of the headrests - but those can be removed. I personally love being able to sit back now and then to rest my head. We will definitely consider purchasing more as our other chairs need replacing.
Written by a customer while visiting Staples
Posted by: J.B.
Verified Purchase:Yes
Tried it in the store like it bought it. Delivered to the door. Great deal with free delivery.
Written by a customer while visiting Staples
Posted by: cdelipetz
Verified Purchase:Yes
This chair is very comfortable. I like the mesh seat so much better than other seats. Over time the foam sponge or whatever material deteriorates making you sit in a depression and your tailbone hitting bottom (no pun intended). With mesh that’s it - nothing else to catch you. The chair was easy to put together. The levers are marked as to what they do when pulled. Mine were switched so if I wanted to raise the chair height the lever that says which one to use would’ve tilted the chair instead. Watch out for that.
Written by a customer while visiting Staples
Customer Rating
3
Chairs comfortable but cannot use headrest
on June 28, 2018
Posted by: K.Y.
Decent chair. Don't know its durability yet but so far so good. However I cannot use the headrest at all. I am a female 5'5". Granted I have normal proportions so it's unlikely that I have unusually long torso. The headrest is only adjustable going forward or back not height wise. When sitting straight the headrest will pinch on my upper back/shoulder area causing discomfort. My male partner of 5'11" sat there and felt the same thing. In other words none of us can use this chair with the headrest on. I wonder if the designer of this chair used a model that's way shorter than 5'3" or one has an exceptionally short torso. I really wanted the headrest but the only way to keep it is if I sit slouched down which is bad for my back. I would give this chair a solid 5 star except for this reason a feature I really wanted but cannot have. I cannot return the chair now that it's assembled but I will continue to look for a better chair.
Written by a customer while visiting Staples