Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,029 Reviews)
Open Ratings Snapshot
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product. 
(
98 out of 132
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
1 out of 5
1
Very bad
on February 11, 2019
Posted by: A.C.
This chair is jsut plain bad. No two ways around it.* The arms rests are too close together. I'm not of a particularly large frame but my arms sail right past these armrests. To add insult to injury there is a second set of screw holes on the base of the chair where the arms could be attached instead to make them stick out by an extra inch on both sides but the holes are NOT threaded. You can't use them.* The mesh has too much "give" and feel very uncomfortable on the buttocks after a mere 5 minutes.* The padding on the underside of the very front of the seat does nothing for support all it does is create an uncomfortable pressure point under my thigh.* The base/legs that the wheels pop into had paint chipped off right out of the box.* At 6'0" I can't raise'lower/tilt the headrest to feel "good" at any spot.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Nice chair. headrest kindof unwieldly
on February 10, 2019
Posted by: C.A.
Verified Purchase:Yes
Comfortable easy to put together. Would prefer in black but w/e.For tall people google this chair model and headrest fix. it makes the headrest higher which is essentially required if you are over 6'.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable Chair
on February 10, 2019
Posted by: R.P.
Great chair very comfortable.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on February 8, 2019
Posted by: M.B.
I sit 6-9 hrs a day at my desk for my job. This chair allows me to comfortably do that. I am not hot or stiff. The upper body and neck support helps my core from getting fatigued. Great chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Best chair ever!
on February 7, 2019
Posted by: A.B.
I had an opportunity to sit in this chair while visiting one of our offices at another location. The very next day I ordered my own. The ergonomics are perfect. I no longer go home with neck and shoulder pain. I would recommend this chair to anyone that sits for extended periods of time.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
My Very Comfortable Chair
on February 7, 2019
Posted by: J.S.
Verified Purchase:Yes
A new employee at the engineering firm where I work brought his own chair with him to work I liked the way it looked and promptly ordered me one. The chair is extremely comfortable has just the right angle of tilt on the seat and back the mesh seat and back are very comfortable too. I would recommend it to everyone and I'm thinking about buying another one for my home office.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on February 7, 2019
Posted by: A.R.
Verified Purchase:Yes
It’s great and incredibly comfy. Great pchair at a great price.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Wanted to love it!
on February 7, 2019
Posted by: K.P.
Verified Purchase:Yes
Chair arrived promptly. It was easy to put together. Comfortable seat for long work day. The only issue is the seat does not stay raised. I am short and weigh 125 so have seat raised to max. Slowly throughout the day it sinks down so I am adjusting constantly. I do not see anything under the seat to adjust.
Written by a customer while visiting Staples
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