Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Average customer rating
4.2
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
181
4 Stars
45
3 Stars
16
2 Stars
10
1 Star
27
88%of customers recommend this product.
(
194 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Customer Rating
5
Works great
on August 23, 2025
Posted by: Bengal100
from Indianapolis, IN
Gender:Male
[This review was collected as part of a promotion.] Works well for my lawn, batteries last long and charge fast
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Howard J
from South Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was unsure how battery powered lawn tools would be, but I am more than satisfied with the results! My wife loves mowing and now she can whenever she wants because there's no messing around with gas or struggling to start the mower.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
48v (24v x2) combo kit
on July 28, 2025
Posted by: JCM3rd
from Longwood, FL
Gender:Male
[This review was collected as part of a promotion.] I bought this combo for my son. I bought a similar 80v combo for myself about 4 months ago and it has been great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DON'T BUY!!!!
on July 18, 2025
Posted by: Robert31245
from Broken Arrow, OK
Gender:Male
not gonna lie the product is put together very cheap. i bought the 3 piece combo kit went to use it for the first time yesterday and the arms on the lower are broken and won't stay in the correct position bc the little piece that holds it on the side broke doesn't even thread into the piece. broke while pushing it and now just flops everywhere and can't use it. the weed eater doesn't even lock into place and just shuts off every five minutes. very poor product just stick to gas
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Hello Robert31245,
Thank you for your feedback, and we're truly sorry to hear about your experience with the 3-piece combo kit.
We understand how disappointing it is to encounter issues right out of the box—especially with the mower arms not staying in place and the trimmer shutting off unexpectedly. That’s certainly not the experience we want for our valued customers.
Please contact support at 1-888-909-6757 or through chats directly on our website. Thank you again for bringing this to our attention—we’d appreciate the opportunity to turn things around.
Thank you for your feedback, and we're truly sorry to hear about your experience with the 3-piece combo kit.
We understand how disappointing it is to encounter issues right out of the box—especially with the mower arms not staying in place and the trimmer shutting off unexpectedly. That’s certainly not the experience we want for our valued customers.
Please contact support at 1-888-909-6757 or through chats directly on our website. Thank you again for bringing this to our attention—we’d appreciate the opportunity to turn things around.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great tools - Terrible batteries.
on June 17, 2025
Posted by: CloverChris
from San Antonio, TX
Gender:Male
Purchased 2 months ago, all products did their job well. Loved the lawn mower it glided smoothly. The batteries no longer hold a charge though, at first they could last almost 2 hours now only about 20 minutes full-charge...
Pros: Easy to Use, Durable
Response from greenworkstools.comBy Greenworks, June 17, 2025
Hello CloverChris.
We are sorry to hear you are experiencing issues with your battery not charging. We understand how frustrating that can be, and we want to help you resolve it.
To charge a Greenworks 24V battery, plug the charger into a standard power outlet and insert the battery into the charger. The charger's LED indicator will illuminate to show the charging status. When the battery is fully charged, the charger will automatically stop charging to protect the battery. We have a video showing how to charge the 24V battery. You can watch it here (https://youtu.be/IQDOO9AUruU?t=124). If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Business hours are subject to change.
We are sorry to hear you are experiencing issues with your battery not charging. We understand how frustrating that can be, and we want to help you resolve it.
To charge a Greenworks 24V battery, plug the charger into a standard power outlet and insert the battery into the charger. The charger's LED indicator will illuminate to show the charging status. When the battery is fully charged, the charger will automatically stop charging to protect the battery. We have a video showing how to charge the 24V battery. You can watch it here (https://youtu.be/IQDOO9AUruU?t=124). If after attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided. *Business hours are subject to change.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Horrible
on May 23, 2025
Posted by: Guest85
Bought this about two years and I absolutely hate it. The batteries die way to quickly. The leaf blower only lasts 5 minutes, the mower does in 10 to 15 minutes. The only thing I think I like is the weed eater. Not worth the money in my opinion. Thought this would work best for a yard that is small, but nope. If I could return my set I absolutely would.
Response from greenworkstools.comBy Greenworks, May 27, 2025
Hello Guest85.
We are sorry to hear the unit has not fully met your expectations. Runtimes can vary depending. Trimmer, run-times vary based on grass conditions and operator’s technique and blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Mower runtimes can vary depending on a few factors, including but not limited to grass texture and consistency, cutting height, using the self-propelled for the entire mow, and lawn size. For added runtime, we recommend purchasing additional batteries and you can view the 24V platform here, (https://www.greenworkstools.com/em-cgi/btag/collections/24-volt?uff_57w5tv_metafield%3Aattribute.accessories=Batteries%20%26%20Chargers).
Each product requires two batteries to operate. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example one battery is charged 100, and the other is charged 50%, the unit will only run until the 50% battery is depleted). We hope this information helpful.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools. com.
We are sorry to hear the unit has not fully met your expectations. Runtimes can vary depending. Trimmer, run-times vary based on grass conditions and operator’s technique and blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Mower runtimes can vary depending on a few factors, including but not limited to grass texture and consistency, cutting height, using the self-propelled for the entire mow, and lawn size. For added runtime, we recommend purchasing additional batteries and you can view the 24V platform here, (https://www.greenworkstools.com/em-cgi/btag/collections/24-volt?uff_57w5tv_metafield%3Aattribute.accessories=Batteries%20%26%20Chargers).
Each product requires two batteries to operate. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example one battery is charged 100, and the other is charged 50%, the unit will only run until the 50% battery is depleted). We hope this information helpful.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools. com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and efficient
on April 20, 2025
Posted by: Fadeelah
from Charlotte NC
Gender:Female
[This review was collected as part of a promotion.] Easy assembly for all items especially the mower. My lawn looks like a professional did it and it was my first time ever using a mower or trimmer
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great price
on April 13, 2025
Posted by: Tashali
from Driftwood, texas
Gender:Female
[This review was collected as part of a promotion.] I love using my 48 volt mower, never had a self propelled mower, it's awsome, the weedeater works fine and so does blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com