Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Average customer rating
4.2
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
181
4 Stars
45
3 Stars
16
2 Stars
10
1 Star
27
88%of customers recommend this product.
(
194 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Customer Rating
5
Happy customer!!
on October 20, 2026
Posted by: Converted Skeptic
from NE
Gender:Female
[This review was collected as part of a promotion.] We purchased this set for our small yard for our seasonal home. The set is just what we needed, and we were amazed by the power these batteries have. The leaf blower is amazing
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Doesn't last long
on October 8, 2026
Posted by: Leah T
Does the job. Broke down after 4 months outside warranty and it doesn't work. Not very powerful.
Response from greenworkstools.comBy Greenworks, October 9, 2026
Thank you for sharing your feedback. We understand how disappointing it is when a product does not meet your expectations, and we appreciate the opportunity to learn more about your experience. Our team has been in contact with you regarding your concerns and appreciates the time you took to discuss the situation with us. If you do not see our email, please call 1-888-909-6757 (1-888-90WORKS) or chat with us on our website. Thank you again for your feedback. We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great package for small to medium yard care
on August 30, 2026
Posted by: Nursesyke
from Florida
Gender:Female
I bought this set for our second home in Florida. We did not want to keep any gasoline in our garage during the hot summer months.
This set works perfectly for our small yard. I get all of my grass done with one charge. I even have power left to blow off the driveway and walk.
Mower is quiet and cuts the grass evenly. We love the blower so much we bought one for our home in Ohio.
This set works perfectly for our small yard. I get all of my grass done with one charge. I even have power left to blow off the driveway and walk.
Mower is quiet and cuts the grass evenly. We love the blower so much we bought one for our home in Ohio.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, September 3, 2026
Thank you for sharing your experience! We are delighted to hear that the 48V 20" Cordless Battery Push Mower 3PC Combo Kit has been a perfect fit for your second home. It is great to know that you can complete your yard work on a single charge and still have power left for cleanup. We are especially pleased that you appreciate the mower's quiet operation, even cutting performance, and the convenience of battery-powered lawn care. If you ever have specific questions or concerns about our products, contact Greenworks via chat on our website, call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for choosing Greenworks for both your Florida and Ohio homes, and for taking the time to recommend the blower as well!
Thank you for choosing Greenworks for both your Florida and Ohio homes, and for taking the time to recommend the blower as well!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Annoying mower safety feature and bad batteries.
on July 30, 2026
Posted by: Unhappy customer
Gender:Male
We are very unhappy with both our 48v two battery GreenWork's mower and it's 48v two battery trimmer. The mower has a very annoying feature that locks the wheels when you need to back up and, recently, one of the smaller 24 volt trimmer batteries no longer recharges. We do not recommend GreenWork's products.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 30, 2026
Thank you for bringing your feedback to our attention. We are sorry to hear about the difficulties you are experiencing with your mower and trimmer set. For self-propelled lawn mowers, feeling resistance or locked rear wheels when pulling backward is usually caused by the internal wheel drive gears remaining engaged; to disengage the rear clutch drive smoothly, completely release the self-propel drive bail and nudge the mower forward about an inch or two before pulling backward. Regarding the 2.0Ah trimmer battery that is failing to take a charge, we recommend wiping the metal contacts clean on both the battery and charger, plugging the charger directly into a working wall outlet without an extension cord, and ensuring the battery is allowed to reach normal room temperature before placing it on the charger, as extreme temperatures trigger a built-in safety lock out to prevent charging. If your battery indicator light still shows a solid red error after checking these steps, please reach out directly to Greenworks Customer Support at 1-888-909-6757 or visit our online support page so our team can evaluate your tools and assist you further.
Written by a customer while visiting greenworkstools.com
Posted by: Kd45
Verified Purchase:Yes
Bought the combo for my daughter. She loves it. Everything works great 😃
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
The trimmer is not working, it cuts out even when fully charged I’m not happy about that . The other equipments are good.
Response from greenworkstools.comBy Greenworks, June 16, 2026
Hello and thank you for your review. We are glad to hear the mower and blower in your Greenworks 48V (24V x 2) combo kit are performing well, but we are sorry to learn the string trimmer is cutting out even when fully charged. When a trimmer shuts down intermittently, it is often related to airflow restrictions, line feed issues, or temporary overload protection being triggered during use. We recommend checking that the spool is not overfilled or jammed, ensuring the cutting line can feed freely, and removing any grass or debris buildup around the trimmer head and guard. It can also help to use smooth, continuous cutting motions and avoid forcing the tool through dense or thick vegetation, as this can cause the motor protection system to temporarily stop operation. If the issue continues after these steps, we recommend reaching out to Greenworks Success team for further assistance under. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: AD33
Gender:Male
Verified Purchase:Yes
All the products worked as described and I am now a BIG fan of green works tools! Highly recommended A+++
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sammie Sam
Gender:Male
Verified Purchase:Yes
The battery keep died on me right after 10 minutes
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 9, 2026
Hi Sammie Sam. Thank you for your review. A Greenworks 24V 4.0Ah battery can yield up to 40 minutes of runtime and a charge time of 120 minutes. Please note runtime may vary based on the load applied to the battery (i.e. higher settings/turbo mode), and the type of unit being operated (i.e. self-propel lawn mower/leaf blower). The higher the ampere-hour (Ah) rating is, the more run time the battery has to offer. As a result, battery run time may vary depending on specific version used. If you wish to discuss any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com