Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Average customer rating
3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Customer Rating
1
Bad batteries
on February 6, 2025
Posted by: Jeffr
from Shakopee Mn
Gender:Male
[This review was collected as part of a promotion.] I bought this package a few months ago and have only used the blower. The batteries never held a charge very well and now dont work at all. I haven’t even been able to use the mower or string trimmer since I live in a cold state.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, February 7, 2025
Hello Jeffr.
Thank you for taking the time to reach out to us. We are sorry to hear of this experience. Blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. The runtime of a Greenworks cordless blower battery is primarily affected by the battery's amp-hour (Ah) rating, which determines how much charge it can hold, meaning a higher Ah rating leads to longer runtime; additionally, factors like the blower's power setting, the amount of debris being moved, ambient temperature, and the battery's condition can also impact its runtime. Users can expect up to 40 minutes of blower runtime with a fully-charged 4.0 Ah battery (based on low setting).
We have designed Greenworks product lines to have a range of batteries that can be used with the tools in that same voltage. This unit can be used with Greenworks 24V 5Ah to 24V 2Ah. The only issues you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
Follow the link shared to view Greenworks 24v battery platform.
https://www.greenworkstools.com/collections/24-volt?uff_knr5hq_productType=Battery
Hope this information helpful. If you require any additional support or would like us to investigate the amount of run time the battery is providing when used with the 24v blower, please contact our customer support center via Live Chat on Greenworks Tools website (www.greenworkstools.com) or contact Greenworks toll-free helpline at 1-888-909-6757.
Thank you for taking the time to reach out to us. We are sorry to hear of this experience. Blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. The runtime of a Greenworks cordless blower battery is primarily affected by the battery's amp-hour (Ah) rating, which determines how much charge it can hold, meaning a higher Ah rating leads to longer runtime; additionally, factors like the blower's power setting, the amount of debris being moved, ambient temperature, and the battery's condition can also impact its runtime. Users can expect up to 40 minutes of blower runtime with a fully-charged 4.0 Ah battery (based on low setting).
We have designed Greenworks product lines to have a range of batteries that can be used with the tools in that same voltage. This unit can be used with Greenworks 24V 5Ah to 24V 2Ah. The only issues you may experience using a heavier battery is the added weight to the unit which may not be as comfortable to handle as a smaller battery.
Follow the link shared to view Greenworks 24v battery platform.
https://www.greenworkstools.com/collections/24-volt?uff_knr5hq_productType=Battery
Hope this information helpful. If you require any additional support or would like us to investigate the amount of run time the battery is providing when used with the 24v blower, please contact our customer support center via Live Chat on Greenworks Tools website (www.greenworkstools.com) or contact Greenworks toll-free helpline at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO NOT WASTE YOUR MONEY
on July 25, 2023
Posted by: Neverbuythisjunk
from Kansas City MO
Gender:Female
Please do not waste your money on this! First, when it arrived 2 of the batteries didn't work and had to be replaced. The problem is, the batteries only last about 10 to 15 minutes. I can't even mow my entire yard with out it taking 4 days because I can only mow about a quarter before the batteries die and then have to charge for 24 hours before they can be used again. My lot is less than a quarter acre. Terrible customer service, absolutely worthless lawn mower. Do not waste your money on this unless you only have a 6 inch strip of grass to mow.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , July 25, 2023
Hello Neverbuythisjunk,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs! For further discussion, do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Our 24V line is ideal for light-duty work. The higher the voltage on a product, the more power you will receive and the heavier job you'll be able to tackle. With a higher voltage does come a higher price point but depending on your workload, it may be necessary. Not only does it make the job easier, but it is safer to use the right tool for the job.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs! For further discussion, do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
We bought this as a gift for our son. He said the mower along with the weed eater and blower work great! We will visit him soon and will try it out as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Huy Tran
from Maryland
Gender:Male
Verified Purchase:Yes
Awsome tool set and great price. All my neigbora are jealous.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com