Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Average customer rating
4.2
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
181
4 Stars
45
3 Stars
16
2 Stars
10
1 Star
27
88%of customers recommend this product.
(
194 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Posted by: Chrisk
from Cornelius, NC
Gender:Male
Verified Purchase:Yes
I was hesitant to purchase a battery powered lawn mower, but my yard is small. The Greenworks has been great. Easy to manuver, stores easily. Lawn looks great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: FlyGuy
from Atlanta
Gender:Male
Verified Purchase:Yes
This was the perfect tool for my small yard. Easy to assemble and works great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: breezydtr
from Carson City, Nevada
Gender:Female
Verified Purchase:Yes
I have a small yard so was looking for something compact yet powerful enough to get the job done. This guy does the job! Its quiet and easy to maneuver. Batteries charge quickly and hold charge throughout the entire mowing. I have not used the drill yet, but doubt there will be any issues.
Written by a customer while visiting greenworkstools.com
Posted by: E Smith
Verified Purchase:Yes
Easy to start and use. Lightweight and eco-friendly. Bonus drill and charger.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Machine
on May 9, 2022
Posted by: TNmom
from East Tennessee
Gender:Female
This mower is so light weight and easy to maneuver. Batteries last well. Easy to start and love the safety feature. Wish we had this years ago! Thank you for a great product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Daisywc27
from Stone Mountain, GA
Gender:Female
Verified Purchase:Yes
This works really well. It cuts amazingly, even in thick overgrown grass. The dual blades are definitely worth it. It’s super lightweight and amazingly quiet. The value for the money is unbeatable. I love that the drill uses the same battery. The batteries charge fairly quickly. My only qualm is that it won’t cut my whole yard without needing to be charged again. To get through my front and back yard I have to recharge twice.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bob TK
Verified Purchase:Yes
So easy to assemble and start using.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad Battery Charger
on May 9, 2022
Posted by: Rob3212
from Appleton Wi
Gender:Male
Either my batterys are both bad or the charger won't work. I called last week and was on hold for over an hour and then they dropped my call. Batteries will not chagre
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, May 9, 2022
Hello Rob3212,
Thank you for your review. We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us once more at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charge so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your review. We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us once more at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charge so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com