Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Average customer rating
4.2 out of 5
4.2
(279 Reviews)
Open Ratings Snapshot
Rating breakdown 279 reviews
5 Stars
181
4 Stars
45
3 Stars
16
2 Stars
10
1 Star
27
88%of customers recommend this product. 
(
194 out of 221
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Customer Rating
5 out of 5
5
Small but strong
on May 26, 2022
Posted by: Anonymous
from Naples, Florida
Gender:Male
Verified Purchase:Yes
Super light weight. Nice and small to store, and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Perfect
on May 25, 2022
Posted by: Uncle Mark
Verified Purchase:Yes
Just the size I needed for my small yard. We’ll see how the plastic will hold up. The batteries charge faster than I thought. I’m thinking about getting the trimmer. My old gas one is getting tried.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Good Mower, Easy to Use
on May 25, 2022
Posted by: Les M
from Arkansas
Gender:Male
Verified Purchase:Yes
The mower arrived on time and was easy to assemble. I've used it on tall grass and weeds, and wet grass, with no problems. Love how easy it is to start and stop.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great lawnmower
on May 25, 2022
Posted by: Tthol
Verified Purchase:Yes
Love that it's very light weight, very easy to push.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
easier to push
on May 25, 2022
Posted by: Lisa Kos
from massachusetts
Gender:Female
Verified Purchase:Yes
bought for my dad who has trouble pushing a regular mower. He said it works well on the incline we have.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
First cut was great. Second time using it died
on May 25, 2022
Posted by: Jersey paul
Verified Purchase:Yes
Picked this up about a month ago. Cut the grass 2 times about .25 acre yard and first time cut the whole yard. Second time the batteries died about 3/4 the way through.
Only takes about a half hour to cut the whole yard. Not sure if i got old/defective batteries. Going to have to see how their customer service is. Will update with results.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello Jersey paul,

We are sorry to hear that you were not completely satisfied with the run time of this battery. The run time varies depending on the tool that it is being used in but also the load acting against the unit while in use.

For best results users should:
1) Mow when the grass is dry.
2) Mow in the morning or late afternoon to reduce the heat stress on the newly cut grass.
3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
4) Consider mulching. To mulch, remove the bag and insert the mulch plug into the rear of the unit. This will leave the clippings on the lawn allowing the nutrients and nitrogen contained within them to return to the soil and allow the remaining grass to recycle them (always discharge the mulch towards a previously cut area to prevent your mower from bogging down).
5) Always keep in mind what conditions your variety of grass prefers. If your grass prefers cooler climates, reduce the frequency with which you mow and increase the cutting height of your mower during hot seasons to compensate for the reduced growth rate these varieties may experience in this type of weather.

We would be happy to investigate to see whether your run time would be considered average; please kindly contact by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Came broken and had to follow up for refund
on May 25, 2022
Posted by: Shiv
Verified Purchase:Yes
Came broken and had to follow up a lot to get Refund
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 25, 2022
Hello Shiv,

Thank you for your review! Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of their purchase. We are very sorry to hear your unit has damaged during its first use. We see you have been in touch with our team and happy they were able to support you with this return. Please know, if you need further support or have any questions do not hesitate to reconnect with us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Amazing lawnmover
on May 25, 2022
Posted by: Commoarmy
from Pittsburgh, PA
Gender:Male
I bought this lawnmower about 6 weeks ago and have mowed my lawn a few times. It does an amazing job that I couldn't tell the difference between it and a gas powered. The best part was that I didn't have to have gas, oil or anything and could just plug it in, charge it and off I go. It does only last about an hour or so, but that works for me.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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