Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Average customer rating
4.2
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
181
4 Stars
45
3 Stars
16
2 Stars
10
1 Star
27
88%of customers recommend this product.
(
194 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Posted by: IAmSatisfied
from Ny
Gender:Male
Verified Purchase:Yes
Great machine. Batteries doesn't seem to last as long as advertised but still loving it. Having a little bit of an issue finding 24 volt 4amp backup batteries. Lotsa 24 volt 2amp.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good product but lasts only 30 mins b/f recharge
on June 4, 2022
Posted by: Jsmith1969
Gender:Male
Verified Purchase:Yes
It works as intended and is lightweight BUT you will only get approximately 30 minutes of cutting. I only use it to cut areas my riding lawn mower so it works for me.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, June 7, 2022
Hello Jsmith1969,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 45 minutes, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 45 minutes, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
Written by a customer while visiting greenworkstools.com
Posted by: Josh Isaacs
from Houston, Texas
Gender:Male
Verified Purchase:Yes
Really great mower if you've got a quarter acre or less. My back yard (40x60) was very thickly overgrown, but it cut it quick, clean, and easy. I was discouraged about battery life at first, as that was the first time I used it and it drained it from full bars to one bar, but that was just because of how thick the grass was. I can mow the rest of my quarter acre on one charge without an issue, and the bagger is great for picking up leaves and needles (we have four oaks, four pines, a pecan, and a magnolia on that quarter acre). The drill isn't a replacement for my Milwaukee, but for the price of it, the mower, two batteries and the charger, I'm not going to let it bring my review down.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: John Thigpenn
Verified Purchase:Yes
I love my new 48V lawn mower. In Florida our grass can grow quite thick, but never a challenge for this mower.
Written by a customer while visiting greenworkstools.com
Posted by: lindagene
from Fayetteville, Tennessee
Gender:Female
Verified Purchase:Yes
I love my new machine, just the right size for what I need on my little farm. And the wonderful drill comes with it!! I am very happy with this purchase and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Geri F
from Texas
Gender:Female
Verified Purchase:Yes
The battery operated lawn mower is very quiet,I have to ask my husband if he actually mowed the lawn. My husband likes the bigger grass catcher for our small yard, that grows a lot between mowing. Always liked the Greenworks mower; love this one!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
WOW!
on June 1, 2022
Posted by: JWP1
from Newport, VT
Gender:Male
Light & powerful, & perfect for my relatively small lawn. Mowed thru taller grass with ease!
Would prefer washing out the underside, but because it is so light, it is easy clean out after use. Batteries last at least an hour. Mower does excellent mulching without clumping.
Great price for great quality & performance!
Would prefer washing out the underside, but because it is so light, it is easy clean out after use. Batteries last at least an hour. Mower does excellent mulching without clumping.
Great price for great quality & performance!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing machine!!!!!
on May 31, 2022
Posted by: macca2413
from San Antonio, Texas
Gender:Male
After years of paying someone to mow my yard, I bought this mower ans couldn't be happier. So lightweight and easy to use, it cuts perfectly. I highly recommend it!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com