Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Average customer rating
4.2
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
181
4 Stars
45
3 Stars
16
2 Stars
10
1 Star
27
88%of customers recommend this product.
(
194 out of
221)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-propelled Lawn Mower, 12" String Trimmer and Blower, 3 Batteries and 2 Chargers Included - Green
Customer Rating
5
Great mower/blower and trimmer
on July 3, 2023
Posted by: Bruce B07
from Apopka,FL
Gender:Male
I purchased the bundle deal. at first, I was nervous to buy this, b/c the deal was too good to be true. But I gave it a chance. Once I purchase this bundle, I was amazed on how fast it came to my house, less than a week from ordering. I received all 3 boxes, all in great condition, I start to charge the batteries right away and the next day was the test. Compare to my gas mower vs. the electric I was really amazed on how smooth the push was, the cut was strong, and the noise level was much quieter than the gas mower. For sure a great experience., I was able to listen to my music too, compared to my gas mower, I'm not able to hear anything on how loud it is. After reading a lot of bad comments on the battery life, i was really surprised on how long lasting my batteries was and still are, I have 2 24V batteries, I cut my whole yard, trim the edges and blow everything and I still have battery life left, my property size is 1/4 of an acre it not much but the mower does its job.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Terrible experience
on May 29, 2023
Posted by: Terrible shipping
Gender:Female
Such a headache and disappointment. I would not recommend purchasing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 30, 2023
Hello there,
We're sorry to hear you've had a bad experience. If you would like to discuss your experience further we'd be happy to hear from you. Please do not hesitate to contact us at 1-888-909-6757 or by chat direct on our site. We're happy to hear from you.
We're sorry to hear you've had a bad experience. If you would like to discuss your experience further we'd be happy to hear from you. Please do not hesitate to contact us at 1-888-909-6757 or by chat direct on our site. We're happy to hear from you.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
No bag to collection bag in the back
on May 22, 2023
Posted by: Bhanu
from Austin,Tx
Gender:Male
Can’t believe it doesn’t comes with bag to collect the cut grass. I want to rerun this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 23, 2023
Hello Bhanu,
We're sorry you were not aware the Greenworks lawn mower included in this combo package does not come with a bag. Please be advised we do show there is no bag on the images. We also advise the mower has two features: Mulching and side discharge. No bagging is mentioned. This mower is designed to be bagless. For return information please see here:
https://www.greenworkstools.com/policies/refund-policy
We're sorry you were not aware the Greenworks lawn mower included in this combo package does not come with a bag. Please be advised we do show there is no bag on the images. We also advise the mower has two features: Mulching and side discharge. No bagging is mentioned. This mower is designed to be bagless. For return information please see here:
https://www.greenworkstools.com/policies/refund-policy
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Easy to put together and lightweight
on October 26, 2022
Posted by: Huss
from MA
Gender:Female
The lawn mower was super easy to assemble and seems good I just have one faulty battery that says it’s fully charged but doesn’t work so I can’t speak on how it works but I hope it works well
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, October 27, 2022
Hello Huss,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Posted by: Arthur James
from Dallas tx
Gender:Male
Verified Purchase:Yes
Both items worked extremely well. Better than I expected. Should the need arise I would purchase it again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
We bought this as a gift for our son. He said the mower along with the weed eater and blower work great! We will visit him soon and will try it out as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Huy Tran
from Maryland
Gender:Male
Verified Purchase:Yes
Awsome tool set and great price. All my neigbora are jealous.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good mower
on August 2, 2022
Posted by: Rocky wayne
from Texas
Gender:Male
I purchased this as a commitment to be more environmentally aware. I expected the mower to be sluggish and under powered. I WAS WRONG! It really did a nice job mowing my lawn. The fact that no oil or gas was needed is a plus. This. was truly a surprise.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com