Customer reviews from SanDisk
SanDisk - 1TB Ultra Dual Drive USB Type-C Flash Drive (SDDDC4-1T00-G46) - Luxe
Average customer rating
3.8
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
14
4 Stars
1
3 Stars
2
2 Stars
3
1 Star
4
44%of customers recommend this product.
(
4 out of
9)
Customer Reviews for SanDisk - 1TB Ultra Dual Drive USB Type-C Flash Drive (SDDDC4-1T00-G46) - Luxe
Customer Rating
1
Ridiculously slow, impossible to set up, locks up
on April 18, 2024
Posted by: dfp!
1TB POC. I have used SanDisk flash drives for years. Read and write speeds are generally good.This is the WORST thumb drive I have ever had. Running MacOS Sonoma. Initially, I tried to load files and was getting messages that it would take a week or more. Terminated process, tried to reformat disk, disk utility app could not format, erase, etc. I had to format it from a PC. Still takes forever to load files. When I insert the drive, it takes forever for it to be recognized. Then, when I open it, no files appear for awhile. If I close the disk and try to eject it, my computer freezes with the color wheel of death. The only way to eject it sometimes is to shut my Mac down and even then it takes longer. Looking for a better alternative
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 7, 2024
Hello,
We are sorry to hear about your user experience. Poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
Since you have encountered the issue while using the SanDisk Ultra Dual Drive Luxe 1TB USB Type-C Flash Drive, it would be best to contact our technical team directly so that we can investigate the issue and assist you with a possible warranty replacement if required.
You may submit a support ticket in brief and share the possible error screenshots at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
We are sorry to hear about your user experience. Poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc.
Please refer to the mentioned link below to know the "Common Causes of Slow External and USB Flash Drive Performance" :
https://support-en.wd.com/app/answers/detailweb/a_id/17047
Since you have encountered the issue while using the SanDisk Ultra Dual Drive Luxe 1TB USB Type-C Flash Drive, it would be best to contact our technical team directly so that we can investigate the issue and assist you with a possible warranty replacement if required.
You may submit a support ticket in brief and share the possible error screenshots at https://support-en.wd.com/app/askweb. We would be more than happy to assist you.
Written by a customer while visiting SanDisk
Posted by: Dhillon
Verified Purchase:Yes
Need more improvement it’s be too hot in just few seconds and take too much time for downloading
I would recommend this to a friend!
Response from SanDiskBy SM OLS, December 7, 2023
Hello,
I am Nelson from SanDisk® Global Support Team. Thank you for taking out your time to post the review. We really appreciate your candid response. Please be informed that we would forward your response to our team and would try our best to make the user experience better for future.
Thank you,
Nelson,
SanDisk® Support.
I am Nelson from SanDisk® Global Support Team. Thank you for taking out your time to post the review. We really appreciate your candid response. Please be informed that we would forward your response to our team and would try our best to make the user experience better for future.
Thank you,
Nelson,
SanDisk® Support.
Written by a customer while visiting SanDisk
Posted by: richie2023
Verified Purchase:Yes
Just what I ordered. BUT with just a little use the drive gets very hot. I mean too hot to handle until it cools off. Ordered two and would have ordered two more except for the heating.
No, I would not recommend this to a friend.
Written by a customer while visiting SanDisk
Posted by: ScottieMac
Verified Purchase:Yes
I love the 1TB model which slips into my wallet nicely!
Written by a customer while visiting SanDisk
Posted by: Mika
Verified Purchase:Yes
Amazing premium quality stuff, I recommend to everyone to buy it!!!
Written by a customer while visiting SanDisk
Posted by: Shiming
Verified Purchase:Yes
Fast delivery and works as expected.
I will buy again in the future
I will buy again in the future
Written by a customer while visiting SanDisk
Posted by: Mahendra
Verified Purchase:Yes
Excellent product, good design, ream metal not flimsy plastic, good job!!
Written by a customer while visiting SanDisk
Posted by: Jose88
Verified Purchase:Yes
Good product. Feels sturdy and not cheap. So far it's been great.
Written by a customer while visiting SanDisk