Customer Reviews for SanDisk - 1TB Ultra Dual Drive USB Type-C Flash Drive (SDDDC4-1T00-G46) - Luxe
Customer Rating
2
iPhone not supported
on April 16, 2026
Posted by: Araemi
I am not satisfied because it isn’t supported by iPhone.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, April 20, 2026
We're sorry for the confusion and inconvenience caused. This drive is compatible with the Apple Files app on iPhone 15 and above models (with USB-C port). Kindly ensure the iOS is fully updated and test on a different device to isolate any connection related issue. For steps on using this drive, please refer: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance, please reach out to us at: https://support-en.sandisk.com/app/askweb
I keep a lot of videos for editing and this product is great for storage of very large videos. It is reliable, sturdy and relatively inexpensive for 1 TB storage capability.
Product is not recognised by iPhone 16 Pro Max. I had high hopes given my previous experience with ixpand
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, September 17, 2025
We are so sorry to hear about your experience. On iPhone 15 and above, the drive can be accessed through the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). Kindly ensure your iPhone is updated to the latest version of iOS. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)
This drive never worked. It gets extremely hot when transferring files and transferring 1 gb takes 6 days!
Response from SanDiskBy SM OLS, July 7, 2025
We're sorry to hear about the trouble. Performance can depend on several factors including the file type, file format, compatibility with host device and performance of the host device. The drive should not get excessively hot or take unusually long to transfer data. Please consider contacting SanDisk Technical support: https://support-en.sandisk.com/app/askweb, so we can help diagnose the issue or arrange a replacement if needed.
Attention iPhone 15 users! I had to dig way too far in all these reviews to find the actual solution for how to use this with an iPhone - SanDisk PLEASE put this in the actual product description - to use this with an iPhone, go to this link and it gives you step by step to use with your Files app. No new apps needed, just knowledge of how to work with Files. You’re welcome! Save yourself hours of troubleshooting and potentially money wasted. It does work, you just need to follow these steps:
Thank you for sharing this helpful tip! We appreciate you taking your time to point out a common question among iPhone 15 users. Your feedback is noted- we'll make sure it's passed along to the appropriate team so we can continue improving product descriptions and user guidance.
I was buy this flash drive but i find is not working for i phone 15 & 16 also tha sandisk app not esy to use
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 8, 2025
Thanks for your feedback, and we're sorry to hear about the trouble. The drive should work with iPhone 15 and 16 modules. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)