Customer reviews from vitamix.com
Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Average customer rating
4.7
(1,310 Reviews)
Rating breakdown 1,310 reviews
5 Stars
1,116
4 Stars
98
3 Stars
45
2 Stars
30
1 Star
21
95%of customers recommend this product.
(
168 out of
177)
Customer Reviews for Vitamix - Professional Grade Blender for Smoothies, Food Grinder and Emulsifier, 64oz Pitcher - Black
Posted by: Yvan J
from Virginia
Gender:Male
Verified Purchase:Yes
Constantly seizes and requires a 45 min cool down.
Been a vitamix customer since 2004 and this is, by far, the worst ome I've owned.
Looking at alternatives and other vendors for first time in 20 years
Response from vitamix.comBy Vitamix, October 25, 2023
Hi there, we are sorry to hear that your are having trouble with you new Vitamix. Please know that new machines have a more sensitive thermal protection device in them, turning them off when they get too warm so they are not damaged. The best way to avoid this from happening is to make sure you take the machine to its highest speed within the first 5-7 seconds of blending and use the tamper. If you are still having trouble with it, please call us at 1-800-848-2649 so we can assist you with your unit.
Written by a customer while visiting vitamix.com
Posted by: Anonymous
from New York, NY
Gender:Female
Verified Purchase:Yes
Very happy with the Vitamix 5200. Highly recommended!
Pros: Easy to use
Written by a customer while visiting vitamix.com
Customer Rating
2
Extremely Underwhelming
on October 22, 2023
Posted by: Christina Ch
from St. Paul, MN
Gender:Female
I have been saving for a couple years to buy this blender and have now had this Vitamix for one week and tried it 5 times. 3 of the 5 times I had to remove all my contents and put everything in my old blender because this one was not working sufficiently. The 2 times it worked well was when I was blending soups that were very liquid-y. The quality of the blend was the same as if I had used my cheap immersion blender. There has been a smell of burning rubber each time because the blender does not latch into place on the base. Contents get stuck under the blades and are hard to get everything out and to clean. I plan to return this blender.
Response from vitamix.comBy Vitamix, October 25, 2023
Hi! Sometimes the machine may emit a burning odor and/or stop temporarily because its thermal protector sensed that the machine was about to overheat. If this occurs, we recommend turning the power switch off for up to 45 minutes, allowing the machine to cool down or reset. To avoid overheating your machine in the future, be sure to ramp the machine up to the highest speed within five seconds of turning it on to activate the cooling fan in the motor. We have also included some general blending tips below for your reference.
Check Your Speed
When starting the machine, make sure the Variable Speed Dial is turned to 1(or, the ‘Stop’ position). Turn the machine on and turn the Variable Speed Dial from 1 to the highest speed your Vitamix has within five seconds. The Vitamix machine performs best on High speed to pulverize food and process thick mixtures.
Check Your Quantity
When processing denser ingredients, like cooked potatoes, cooked rice, or cooked beans, this creates a heavier than normal load on the machine. You may want to consider reducing the food quantity placed in the container by half (depending on how much food you started with) as well as adding a bit of liquid.
Follow Order of Ingredients
Place ingredients into the container in the order listed in your Vitamix recipe. If working with your own recipe, start with a base of liquid (water, juice, milk), followed by softer ingredients (tofu, yogurt), then juicier fruits and vegetables (grapes, cucumbers), firmer fruits and vegetables (apples, carrots), frozen ingredients (frozen berries), and finally ice. If you use protein powders, they should follow the ice.
Use the Tamper
If ingredients are not freely circulating, the tamper can be used to improve the flow of food. While the machine is running and with the lid firmly in place, insert the tamper through the lid plug opening and begin working it in the four corners of the container. As the food travels around the side of the container, the tamper directs it right into the blades. If there is an air pocket around the blade, the tamper will release the air pocket and create a continuous flow of food through the blades.
If you are still having trouble after trying these tips, please call us at 1-800-848-2649 and we are happy to further assist.
Check Your Speed
When starting the machine, make sure the Variable Speed Dial is turned to 1(or, the ‘Stop’ position). Turn the machine on and turn the Variable Speed Dial from 1 to the highest speed your Vitamix has within five seconds. The Vitamix machine performs best on High speed to pulverize food and process thick mixtures.
Check Your Quantity
When processing denser ingredients, like cooked potatoes, cooked rice, or cooked beans, this creates a heavier than normal load on the machine. You may want to consider reducing the food quantity placed in the container by half (depending on how much food you started with) as well as adding a bit of liquid.
Follow Order of Ingredients
Place ingredients into the container in the order listed in your Vitamix recipe. If working with your own recipe, start with a base of liquid (water, juice, milk), followed by softer ingredients (tofu, yogurt), then juicier fruits and vegetables (grapes, cucumbers), firmer fruits and vegetables (apples, carrots), frozen ingredients (frozen berries), and finally ice. If you use protein powders, they should follow the ice.
Use the Tamper
If ingredients are not freely circulating, the tamper can be used to improve the flow of food. While the machine is running and with the lid firmly in place, insert the tamper through the lid plug opening and begin working it in the four corners of the container. As the food travels around the side of the container, the tamper directs it right into the blades. If there is an air pocket around the blade, the tamper will release the air pocket and create a continuous flow of food through the blades.
If you are still having trouble after trying these tips, please call us at 1-800-848-2649 and we are happy to further assist.
Written by a customer while visiting vitamix.com
Posted by: Jmjtaf
from Pnw
Verified Purchase:Yes
Gets the job done, love love it, best smoothie ever, right out of the box, two a day or 3.
Written by a customer while visiting vitamix.com
Posted by: Pia L
from Pennsylvania
Gender:Female
Verified Purchase:Yes
I have had my Vitimix for over 10 years and it works as well as it did on day one. I keep it on my counter and use it almost every day. My daughter is now an adult and now that she is living on her own; I was so happy to buy her one too. She loves using it from mixing things, making smoothies, making homemade oat flour and even oatmilk. The Vitamix has so many uses!!!
Pros: Speed of Service, Durability, Easy to use, Versatility, Recipe Enhancement, Power
Written by a customer while visiting vitamix.com
Posted by: Nuggetnyc1
Verified Purchase:Yes
Love it. Use it at least 2x daily. Pays for itself
Written by a customer while visiting vitamix.com
Posted by: Anonymous
Verified Purchase:Yes
This is my second Vitamix. My first one finally bit the dust after many years of daily use. I've never had an appliance last that long. I would not want to be without a Vitamix.
Written by a customer while visiting vitamix.com
Posted by: Reggi
Verified Purchase:Yes
I am happy with ordering and with our purchase of Vitamix blender
Written by a customer while visiting vitamix.com