I have three other vitamixers: and just bought another one for a new home. This newer version is very light and plastic feeling. It is not nearly as solid as my other three. Plus, this newer version has that automatic stop if it senses any over heating ; which it days quit the first time I used it ; and I felt it was not over heating to cause it to shut down. The new one does puree very well - which is the main reason I like vitamixers. I love my other three older models. The new model is very disappointing- except it does purée wonderfully. Something must have changed as far as the quality during manufacturing…..
I just bought this for someone with tube feeding and am really disappointed because her regular blender does a better job than this very expensive blender. The blended food can’t even go through the pump without beeping every second and you have to prime! Something the regular blender she uses hardly does!
Response from vitamix.comBy Vitamix, August 12, 2025
Hi there! We are sorry to hear of your experience. Please call us at 1-800-848-2649, so we can troubleshoot and give blending tips, as you should have no trouble with a feeding tube using this unit.
This was supposed to last a lifetime, but it is making loud machine noises after only a few years. The only thing I ever blend is drinks, so there is no reason for it to be going bad now. I also hate that the container is plastic. It looks all scratched and ugly, and I'm sure there are microplastics in my food. I've stopped using it. I don't know why VitaMix does not sell a glass pitcher for their blender. This was awfully expensive for it to be breaking down already and for it to have plastic.
Response from vitamix.comBy Vitamix, July 16, 2025
Hi! Please call us at 1-800-848-2649, so we can troubleshoot your machine with you, we are happy to assist.
This Vitamix instructional video was key to me successfully making smoothies. In the video, the woman demonstrates ramping up the speed control: "This is a ramp." Before I saw that, I was slowly increasing the speed to somewhere between 4 and 8 and the motor was overheating and shutting off. I was about to return the machine.
Since watching that video and a bit of trial and error, it's acceptably easy to make a smoothie with the blender. (FWIW, I typically use milk, greek yogurt, fresh banana, celery, frozen spinach or broccoli, frozen fruit, and whey protein powder.)
I still find the machine kind of finicky. Some devices have to be operated just so whereas some are overbuilt and have margin for error; I wish this machine was overbuilt and had more margin for error. I wish the blender container was bigger. I wish the machine was more tolerant of thick mixtures. Smoothies that are thin enough to pour easily can still be too thick for the machine. Then I have to add water to continue blending effectively.