Customer reviews from crock-pot.com
Crockpot - Crock Pot 7 Quart Oval Electric Programmable Slow Cooker With Thermal Bag - Oatmilk Cream
Average customer rating
4.5
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
78
4 Stars
16
3 Stars
3
2 Stars
3
1 Star
6
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Crockpot - Crock Pot 7 Quart Oval Electric Programmable Slow Cooker With Thermal Bag - Oatmilk Cream
Customer Rating
5
The only brand you should own
on January 27, 2026
Posted by: paulab200
Crock pot is the only slow cooker brand I will use. I love that this one has the set it and forget it me utility with the programming. Food comes out so great, I use it at least twice a week. So easy and the variety of recipes is endless.
Written by a customer while visiting influenster.com
Customer Rating
1
LID SHATTERED INTO A THOUSAND PIECES
on May 26, 2026
Posted by: Extremely disappointed
Frequency of use:Daily
Length of ownership:1 year or longer
I am so extremely disappointed in this crock pot. My old one broke recently, the control panel went bad. So I decided to get a whole new crockpot. In the past Crockpot has been extremely dependable so I decided to only purchase the crockpot brand. Well, tonight after putting the lid in the sink, it exploded! Shattered in a thousand pieces. I have now come into this site to see about a replacement lid and see other review of the lid exploding! I have only used this new crockpot two TIMES!!! Two Times! NO, I WOULD NOT RECOMMEND.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, May 28, 2026
Hello,
Thank you for reaching out to us with your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We are very sorry to hear about the lid shattering and understand how upsetting and alarming this must have been, especially after only a few uses. This is certainly not the experience we want for our customers.
Please know that safety and product quality are extremely important to us, and we take reports like this very seriously. We appreciate your longtime trust in the Crockpot brand and regret that this product did not meet your expectations.
Your feedback is important to us, and we will ensure it is handled appropriately.
Our team will be in touch with via email in order to understand this matter and resolve it.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out to us with your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We are very sorry to hear about the lid shattering and understand how upsetting and alarming this must have been, especially after only a few uses. This is certainly not the experience we want for our customers.
Please know that safety and product quality are extremely important to us, and we take reports like this very seriously. We appreciate your longtime trust in the Crockpot brand and regret that this product did not meet your expectations.
Your feedback is important to us, and we will ensure it is handled appropriately.
Our team will be in touch with via email in order to understand this matter and resolve it.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
