Customer reviews from crock-pot.com
Crockpot - Crock Pot 7 Quart Oval Electric Programmable Slow Cooker With Thermal Bag - Oatmilk Cream
Average customer rating
4.5
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
78
4 Stars
16
3 Stars
3
2 Stars
3
1 Star
6
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Crockpot - Crock Pot 7 Quart Oval Electric Programmable Slow Cooker With Thermal Bag - Oatmilk Cream
Customer Rating
4
Large capacity, portable, Misleading advertising
on March 3, 2025
Posted by: Pop58
from Oklahoma
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
Have had this cooker for a couple of months now. Love the capacity and portability. However, it says programmable, but you only have 4 pre programmed settings, and nothing tell me what the pre- programmed settings temperatures are. I don’t think that it should be advertised as programmable at all. That is very misleading. It should be advertised as having four settings. Would you please reply to this review and let us know what temperature ranges each of the settings are on this unit?
Written by a customer while visiting crock-pot.com
Customer Rating
1
on February 5, 2025
Posted by: Overcooked food guy
from Cleveland Ohio
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Can’t actually set temp or time stuck with presets. Cooks waaaaayyyyy too hot on low.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, February 6, 2025
Hello!
Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations.
We use all the feedback we receive to continually improve on everything we do.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations.
We use all the feedback we receive to continually improve on everything we do.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
Disappointment
on February 6, 2025
Posted by: Returning to Sams club
Can’t choose temperature. Returning product. You can only choose time not temp and upc code gives error message when attempting to download manual.
Response from crock-pot.comBy Customer Care, February 7, 2025
Hi,
Thank you for taking the time to reach out and share your feedback. We are sorry to hear that our 7 Qt. Cook & Carry Programmable Slow Cooker didn’t meet your expectations due to the temperature regulation. We value your feedback, it helps us identify areas for improvement and we will forward it to our product team for review.
We encourage you to reach out to us if you require assistance. You can reach us via the "Contact Us" form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time and we look forward to assisting you.
Thank you!
Crockpot® Consumer Care.
Thank you for taking the time to reach out and share your feedback. We are sorry to hear that our 7 Qt. Cook & Carry Programmable Slow Cooker didn’t meet your expectations due to the temperature regulation. We value your feedback, it helps us identify areas for improvement and we will forward it to our product team for review.
We encourage you to reach out to us if you require assistance. You can reach us via the "Contact Us" form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time and we look forward to assisting you.
Thank you!
Crockpot® Consumer Care.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Lid exploded
on June 6, 2025
Posted by: Jen5
from Missouri
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I bought this crock pot 4 months ago. Today while cooking the lid popped and shattered, ruining the food and the crock pot. We were using it as instructed. The lid was not locked.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, June 9, 2025
Hello,
Thank you for reaching out and sharing your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker . We’re truly sorry to hear about the issue you encountered with your slow cooker. We understand how concerning this must have been, especially with regards to safety.
Please know that product safety and quality are extremely important to us, and we take situations like this seriously. We appreciate you bringing this to our attention. We will be forwarding your feedback to our product team for further review.
For further assistance, we encourage you to reach out to us directly. You can do so via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you!
Crockpot Consumer Care.
Thank you for reaching out and sharing your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker . We’re truly sorry to hear about the issue you encountered with your slow cooker. We understand how concerning this must have been, especially with regards to safety.
Please know that product safety and quality are extremely important to us, and we take situations like this seriously. We appreciate you bringing this to our attention. We will be forwarding your feedback to our product team for further review.
For further assistance, we encourage you to reach out to us directly. You can do so via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you!
Crockpot Consumer Care.
Written by a customer while visiting crock-pot.com
Customer Rating
1
on December 21, 2024
Posted by: Lavern23
from Ky
Gender:Male
Frequency of use:Daily
Haven’t used it yet. Bought it to replace an old one. This new one says it comes with a thermal bag but no bag found in the box when it clearly says it in the box?
Response from crock-pot.comBy Customer Care, December 27, 2024
Hello!Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Soooo dang excited !
on July 13, 2024
Posted by: jetorih
[This review was collected as part of a promotion.] This is my first BIG claim and I couldn’t be more excited about this! With Fall and Winter slowly but surely on their way, I was looking for a new crockpot that was capable of getting dinner done on those cold nights. Thank you Influenster for this! It’s everything that I thought it would be and more!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Cook and carry
on July 14, 2024
Posted by: erikas262
[This review was collected as part of a promotion.] This crockpot is sooo convenient! I love the cook and carry style. It is so convenient when contributing to pot lucks. This crockpot has a heat control carrying bag making it easy to easily transport my crockpot from one place to another. It also has safety clips on the lid to keep it from falling. This product also has programmable timers making it so easy to use! Absolutely love this thing!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great
on July 14, 2024
Posted by: mntnalina
[This review was collected as part of a promotion.] This is such a nice croc pot. Ery nice size for our family. The quality looks great and it’s very easy to use. I love the versatility and you can cook many recipes
Written by a customer while visiting crock-pot.com