Customer reviews from crock-pot.com
Crockpot - Crock Pot 7 Quart Oval Electric Programmable Slow Cooker With Thermal Bag - Oatmilk Cream
Average customer rating
4.5
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
78
4 Stars
17
3 Stars
3
2 Stars
3
1 Star
6
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Crockpot - Crock Pot 7 Quart Oval Electric Programmable Slow Cooker With Thermal Bag - Oatmilk Cream
Customer Rating
4
Very nice to use, but the handle on the lid broke fairly easily.
on July 20, 2026
Posted by: MichelleM
I love this, use it all the time! Makes dinner so easy, I have a silicone liner that makes cleanup so easy. It's perfect for a large family. The locking lid makes it great to take to pitch ins.
Written by a customer while visiting influenster.com
Customer Rating
1
LID SHATTERED INTO A THOUSAND PIECES
on May 26, 2026
Posted by: Extremely disappointed
Frequency of use:Daily
Length of ownership:1 year or longer
I am so extremely disappointed in this crock pot. My old one broke recently, the control panel went bad. So I decided to get a whole new crockpot. In the past Crockpot has been extremely dependable so I decided to only purchase the crockpot brand. Well, tonight after putting the lid in the sink, it exploded! Shattered in a thousand pieces. I have now come into this site to see about a replacement lid and see other review of the lid exploding! I have only used this new crockpot two TIMES!!! Two Times! NO, I WOULD NOT RECOMMEND.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, May 28, 2026
Hello,
Thank you for reaching out to us with your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We are very sorry to hear about the lid shattering and understand how upsetting and alarming this must have been, especially after only a few uses. This is certainly not the experience we want for our customers.
Please know that safety and product quality are extremely important to us, and we take reports like this very seriously. We appreciate your longtime trust in the Crockpot brand and regret that this product did not meet your expectations.
Your feedback is important to us, and we will ensure it is handled appropriately.
Our team will be in touch with via email in order to understand this matter and resolve it.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out to us with your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We are very sorry to hear about the lid shattering and understand how upsetting and alarming this must have been, especially after only a few uses. This is certainly not the experience we want for our customers.
Please know that safety and product quality are extremely important to us, and we take reports like this very seriously. We appreciate your longtime trust in the Crockpot brand and regret that this product did not meet your expectations.
Your feedback is important to us, and we will ensure it is handled appropriately.
Our team will be in touch with via email in order to understand this matter and resolve it.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
The only brand you should own
on January 27, 2026
Posted by: paulab200
Crock pot is the only slow cooker brand I will use. I love that this one has the set it and forget it me utility with the programming. Food comes out so great, I use it at least twice a week. So easy and the variety of recipes is endless.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing!
on January 27, 2026
Posted by: samiialexxis
Honestly, in the winter there is nothing better than a home cooked meal using my Crock Pot Slowcooker. I upgraded to this model last year after having a very old one that was passed onto me from my mom. I enjoyed the really cute color options that they had for any kitchen to match. I opted for the red one and it is a really pretty deep red. It is super easy to use, you just load up your ingredients and set for the time you need, there are a few preset options that tend to work out well as well. You can make soups, roasts, and many other things. I tend to use mine multiple times a week and it is super easy to clean. Considering my last one lasted through my mom and was still working when I chose to upgrade I have high hopes for this one and would recommend to anyone who wants an easy device to use for home cooked meals.
Written by a customer while visiting influenster.com
Customer Rating
5
Great for busy people
on January 27, 2026
Posted by: lindseyd220
If your a busy mom, you need a crock pot! I use mine multiple times a week, I prep my meal in the morning and forget about it until dinner time. It's easy to clean and cooks the food perfectly with the multiple settings. You can set it to turn off automatically or set it at different temperatures.
Written by a customer while visiting influenster.com
Customer Rating
2
on September 4, 2025
Posted by: Happy21
I have not had crockpot very long and it stopped heating
Response from crock-pot.comBy Customer Care, September 8, 2025
Hello,
Thank you for reaching out to us and sharing your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We're sorry to hear that the product did not meet your expectations and that it stopped working after a short time. This is not the quality we strive for; we value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out to us and sharing your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker. We're sorry to hear that the product did not meet your expectations and that it stopped working after a short time. This is not the quality we strive for; we value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
Love it
on September 2, 2025
Posted by: donnac224_350
[This review was collected as part of a promotion.] We really enjoy the crockpot super easy to clean. Was able to control the temperature if needed. I will definitely recommend this product for yall to use and have family dinner.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Lid exploded
on June 6, 2025
Posted by: Jen5
from Missouri
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I bought this crock pot 4 months ago. Today while cooking the lid popped and shattered, ruining the food and the crock pot. We were using it as instructed. The lid was not locked.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, June 9, 2025
Hello,
Thank you for reaching out and sharing your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker . We’re truly sorry to hear about the issue you encountered with your slow cooker. We understand how concerning this must have been, especially with regards to safety.
Please know that product safety and quality are extremely important to us, and we take situations like this seriously. We appreciate you bringing this to our attention. We will be forwarding your feedback to our product team for further review.
For further assistance, we encourage you to reach out to us directly. You can do so via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you!
Crockpot Consumer Care.
Thank you for reaching out and sharing your feedback on our 7 Qt. Cook & Carry Programmable Slow Cooker . We’re truly sorry to hear about the issue you encountered with your slow cooker. We understand how concerning this must have been, especially with regards to safety.
Please know that product safety and quality are extremely important to us, and we take situations like this seriously. We appreciate you bringing this to our attention. We will be forwarding your feedback to our product team for further review.
For further assistance, we encourage you to reach out to us directly. You can do so via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.
Thank you!
Crockpot Consumer Care.
Written by a customer while visiting crock-pot.com