Warm temp setting is scorching the food. Low setting had a meal burned to a crisp in 3 hours.
Response from crock-pot.comBy CrockPot, February 2, 2024
Hello Thank you for taking your time to post this review. We are sorry to hear that your Crock-Pot® Programmable 7-Quart Cook and Carry Slow Cooker is not heating correctly. This is not the experience we want you to have with one of our products. Please contact us directly so we can assist you further. You can reach us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe! Crockpot Consumer Care