Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Average customer rating
3.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
37
4 Stars
8
3 Stars
13
2 Stars
14
1 Star
17
50%of customers recommend this product.
(
33 out of
66)
Customer Reviews for OtterBox - Refurbished Excellent - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Posted by: E Wi
Verified Purchase:Yes
Not too bad if a case, but doesn’t stand up well. Falls over as soon as you touch it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 21, 2023
Thanks so much for taking the time to share your thoughts on the Kids EasyGrab case for your iPad with us. We're happy to hear it has generally been working well for you. That handle on the the back of the case is meant to double as a kickstand though. We'll provide a link to one of our videos to help show you the correct positioning to use for this feature. Please give our friendly Otters a ring at 1-855-688-7269 with any additional questions or if you'd like to chat about this some more.
https://www.youtube.com/watch?v=sdUVw641Nhc
Kindly,
OtterBox Customer Support
https://www.youtube.com/watch?v=sdUVw641Nhc
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This case has made traveling with my daughter’s iPad much easier and less stressful. The handle fits great for attaching it in the car for her to watch Disney, the handle also helps her carry her iPad around, this case has helped her iPad survive MANY drops (she is a toddler). The only improvement that could be made would be a screen protector that was also as easy to wipe as the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Guaranteed Peace of Mind for Parents! Awesome buy!
on February 16, 2023
Posted by: Pittdad
Verified Purchase:Yes
Great Product! This case can take all kinds of abuse
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nina
Verified Purchase:Yes
It is a great idea but either the backing on the case or the stand piece itself wears out fairly quickly. We are 2 months into the new one and the stand is yet again worn and doesn't stay on and falls off the second you put it on. Would be great if you came out with something where the stand doesn't fall off.
Response from otterbox.comBy OtterBox, Customer Service Support, February 14, 2023
We're so sorry to hear about this. We greatly appreciate your feedback, and will be sure to pass it along for you. Please give us a call at 1-855-688-7269 and we would be happy to help find the best path forward with this!
Cheers,
OtterBox Customer Service Support
Cheers,
OtterBox Customer Service Support
Written by a customer while visiting otterbox.com
Posted by: Ashley
Verified Purchase:Yes
This is the second case like this that i have gotten for my ipad. The first one was the pink and blue one, but when i gave my son the ipad i ordered the blue and green case. It works great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cool Cruz
Verified Purchase:Yes
It didn’t come with the Grip ridges it was only the case. My daughter do like the color case she have.
Response from otterbox.comBy OtterBox, Customer Service Support, January 31, 2023
Hey there! We're so sorry to hear about your experience. We get how that could be a bit frustrating. If you could please give our CS team a ring at 1-855-688-7269, they'd be more than happy to take a closer look into this for you to help find the best path forward.
Best,
OtterBox Customer Support
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Jess B
Verified Purchase:Yes
Case is sturdy but disappointed in the stand/handle/headrest hanger. It’s great as a handle, but not very sturdy as a stand (flimsy and iPad falls backwards) and doesn’t fit well in neither my car’s headrest nor my husband’s. I understand it’s made generically and not for car specific models, but just sad it’s a feature we can’t use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Becca
Verified Purchase:Yes
When I got this I through it would have a screen protector built into it after I put it on my son’s tablet he dropped it shattering the whole screen on his band new tablet
I would recommend this to a friend!
Written by a customer while visiting otterbox.com