Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Average customer rating
3.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
37
4 Stars
8
3 Stars
13
2 Stars
14
1 Star
17
50%of customers recommend this product.
(
33 out of
66)
Customer Reviews for OtterBox - Refurbished Excellent - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Posted by: kap79
Verified Purchase:Yes
I love the overall case especially the stand that doubles as a headrest attachment. However, I do not like that it does not have a cover over the screen. My Otterbox has a clear cover over the screen making me feel it is truly protected. I ordered a screen protector because I don't trust my child not to break the screen even with the Otterbox cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Junk - don’t get fooled by brand name like I was!
on December 30, 2023
Posted by: MadDad2023
Bought our kids iPads for Christmas, and OtterBox cases to protect them. In just a couple days, and after only one drop, our daughter’s iPad has a crack all across the screen. Very disappointed!!! I could’ve saved the money not buying this and have the screen break anyway.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 2, 2024
Hi! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Tori
Verified Purchase:Yes
My kids had a regular black “adult” otterbox and the screen didn’t break for 5 years… I bought these for Christmas. It’s been 1 day and my son’s screen shattered.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 11, 2024
Hello Tori! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Brook
Verified Purchase:Yes
Great quality and very quick delivery. Only thing I trust to keep them from breaking their electronics
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Great Until
on November 16, 2023
Posted by: Alex8
This is a great case for road trips. it mounts perfectly in the headrest. LOVED LOVED LOVED this case.....until the tablet fell on the knob in the back. It completely destroyed the screen in a way that I've only seen in commercials or clickbait videos.
Response from otterbox.comBy Customer Service, November 17, 2023
Hello, Alex! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Lynn
Verified Purchase:Yes
Very sturdy case. Bought for my granddaughter and she loved the purple color!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nancy
Verified Purchase:Yes
I am an adult and purchased this for myself. It’s sturdy, easy to grab onto and easy to hold without slipping.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kysha
Verified Purchase:Yes
within a week i had to return this. My ipad cracked and had to be replaced. This case doesn’t fit 9th generation securely
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com