Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Average customer rating
3.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
37
4 Stars
8
3 Stars
13
2 Stars
14
1 Star
17
50%of customers recommend this product.
(
33 out of
66)
Customer Reviews for OtterBox - Refurbished Excellent - Kids' Easy Grab iPad 8th/7th Gen Case - Galaxy Runner - Green
Customer Rating
3
Could be better
on September 5, 2022
Posted by: Kayla21
One of the main reasons we got this case was because of the stand that came with it and our trust knowing the quality of otterbox would be good for our kiddo. The case itself is great quality, like a typical defender case by otter box
as we expected, and it has been through a few good falls and you’d never know.
Unfortunately, the stand didn’t last more than a few months and it no longer “snaps”/stays in place when trying to clip it to the back of the case, so my daughter no longer has a stand for her case and has to find something else to use to stand it up. Kind of a pain when there’s a huge knob in the back that is unusable. Looking into finding a different case now
as we expected, and it has been through a few good falls and you’d never know.
Unfortunately, the stand didn’t last more than a few months and it no longer “snaps”/stays in place when trying to clip it to the back of the case, so my daughter no longer has a stand for her case and has to find something else to use to stand it up. Kind of a pain when there’s a huge knob in the back that is unusable. Looking into finding a different case now
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 6, 2022
We're so sorry to hear your daughter's OtterBox EasyGrab Tablet Case has hit this snag with its multi-use stand. Fortunately, we've got an awesome warranty in place that will help restore structural integrity in a hurry with a brand-new replacement! You can set things in motion online through the following link, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help with that!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Nathan C
Verified Purchase:Yes
Great cases for kids. Come with a 'pop socket' type handle on the back with an attachment that allow them to hang on a seat or stand up on their own. The attachment also has a 'handle' area. Kids are less likely to drop these.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This Case Doesn’t Adjust To All Car Headrest And Are Pretty Much Useless To Have Standing On Their Own. Do Not Buy
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 22, 2022
We're sorry to hear you've had such trouble with your current EasyGrab Tablet Case. We were certainly surprised to learn that it wasn't working out with your car's headrest, and we'd love to get some more intel on that. In addition, the case definitely should be able to stand on its own, so that's another thing we'd like to dig in on.
Please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to work with you to figure out the best path forward.
Kindly,
OtterBox Customer Service Team
Please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to work with you to figure out the best path forward.
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com