Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
All around gread product
on April 2, 2025
Posted by: CStanley91
Gender:Male
Length of ownership:1 month
Sound quality is great, touch functions are easy to set up, the new talk commands are awesome. All around great product
Written by a customer while visiting bose.com
Customer Rating
5
Clear Sound
on April 2, 2025
Posted by: Rose61
I purchased these a month ago and love them. The sound is great and love my music when I walk!
Written by a customer while visiting bose.com
Customer Rating
4
Function is great
on April 1, 2025
Posted by: Paul
I like it, but if I wear it too sleep, they are a little big so I can not sleep with them comfortably.
Written by a customer while visiting bose.com
Customer Rating
4
Very comfortable and dependable.
on March 30, 2025
Posted by: super Dave357
Nice quality ear buds.Like many other Bose sound systems,the earbuds are clear crisp sound.I have no complaints about this product.
Written by a customer while visiting bose.com
Customer Rating
4
real nice product ,e b everything else unbelievabl
on March 25, 2025
Posted by: dba
Buds are great,saying that support web site why horrible beginning to end!!!!!!!
Written by a customer while visiting bose.com
Customer Rating
2
Horrible!
on March 22, 2025
Posted by: Jenn520
Gender:Female
Length of ownership:1 month
I bought these a month ago, and I'm so disappointed. I got them to replace some that I bought in 2020 that finally crapped out. On the plus side, the fit is nice, and the noise cancelling works really well (just what I expected from my last pair). What I hate about them is that the voice that comes on and give you alerts like, "Battery 100%" is really loud, which is problematic for 2 reasons: 1. it just hurts my ears. 2. I use these to sleep to drown out my husbands snoring and the alerts come on when I am asleep and wake me up. Now, let's talk about why that is. It's because these darn things stop working after about 20 minutes. From my research I gather that this is related to not moving. So, if it takes me longer than 20 minutes to fall asleep, they go off before I would like. But, when I AM asleep, they randomly come on with the loud voice to let me know that the battery is 100%. I contacted customer support and was told that there is no way to adjust the volume of the alerts since it's a "default setting." I absolutely hate these things, and I'm planning to return them. I hope I can do that.
Response from bose.comBy Bose, Customer Support, March 25, 2025
Thanks for your review. We are glad to hear you are a fan of Bose sound. Be sure the earbuds are being worn properly. Proper fit is important for product comfort and performance.
Be sure the bass and treble adjustments are not set too high or too low for your preferences.
If you hear excessive low frequencies from your product, the sound quality might boom, muffled or difficult to hear. To reduce the bass response and/or increase the treble response, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2554/productCodes/qc_earbuds/article.html
Alternatively, please reach out to our customer service support team for further assistance here:https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Be sure the bass and treble adjustments are not set too high or too low for your preferences.
If you hear excessive low frequencies from your product, the sound quality might boom, muffled or difficult to hear. To reduce the bass response and/or increase the treble response, try the following:
https://www.bose.co.uk/en_gb/support/articles/HC2554/productCodes/qc_earbuds/article.html
Alternatively, please reach out to our customer service support team for further assistance here:https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect Sound!
on March 21, 2025
Posted by: Zamora
Gender:Male
Length of ownership:1 month
I bought this earplugs a month ago, and am so happy whit the system sound..
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on March 19, 2025
Posted by: RobynC
Gender:Female
Length of ownership:1 week
They sound amazing and I l9ve the 3 sound settings it comes with really makes it easy to listen to music
Written by a customer while visiting bose.com