Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
Love My Bose Buds!
on April 8, 2025
Posted by: jxplorer
Great sound. Works beautifully. Good noise cancelling functionality.
Written by a customer while visiting bose.com
Customer Rating
3
They get the job done
on April 7, 2025
Posted by: first purchase
I purchased this product with high expectations. They are great when it comes to noise cancellation. I have yet to see what else they can do, but they don't stay in my ears. I have adjusted and switched the attachments that came with it. It seems that my ears are to small for the bud to stay within my ear. As soon as I bend over or am constantly moving they slip or fall out of my ear. With the work that I do I can't afford for them to do that. I'll have to try again and look for a product that fit small ears.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Sound Great Battery Life.
on April 5, 2025
Posted by: JoeTF
Gender:Male
Length of ownership:1 week
Great battery life and excellent sound. Bose does it again. App is Great.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on April 5, 2025
Posted by: Somar
Gender:Female
Length of ownership:1 month
Love this item. Outside noise is at a minimum, almost non existent.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent earbuds
on April 5, 2025
Posted by: No nick name yet
Length of ownership:1 week
I just have it for few days, but I really love them
Written by a customer while visiting bose.com
Customer Rating
1
Poor quality; barely works
on April 4, 2025
Posted by: cocoparadis
Gender:Female
Length of ownership:1 month
Being a big fan of Bose quality, I am disappointed by the poor quality of the craftmanship of these earbuds. You can tell that the physical quality is inferior to any of Bose earbud offerings. I'd rather Bose focus on quality than make an inferior product to target a budget market. Only one ear works with any degree of consistency. The touch of the earbuds is usually unresponsive. The rubber bands do not stay in place and make for an ill fit. The earbuds also struggle to fit in the grooves of its case. I prefer the wider horizontal design. The bass option does not increase bass. The noise cancellation is good, and I like the awareness option to tune me in and out as necessary. But I would not recommend this "Bose budget buy" after being an owner of the Bose QC earbuds from 2020. I will be returning the earbuds. Yes, I have tried troubleshooting but the quality is poor and it requires daily troubleshoots.
Response from bose.comBy Bose, Customer Support, April 5, 2025
Thanks for your review. We are glad to hear you have enjoyed the noise cancellation feature, Our QuietComfort Earbuds offer a great everyday listening experience with sound that is powerful, not precious, and feature excellent noise cancellation.
Gently stretch the band over the eartip, making sure the hole in the band aligns with the vent on the earbud and that the tab on the top of the band fits in the notch on the top of the earbud. Press down until the band fits securely into place, then check for alignment. Please follow these steps to change the stability bands here:
https://www.bose.ie/en_ie/support/articles/HC2784/productCodes/QCEARB24-HEADPHONEIN/article.html#:~:text=Gently%20stretch%20the%20band%20over,place%2C%20then%20check%20for%20alignment.
Alternatively, please reach out our customer support team for further support here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Gently stretch the band over the eartip, making sure the hole in the band aligns with the vent on the earbud and that the tab on the top of the band fits in the notch on the top of the earbud. Press down until the band fits securely into place, then check for alignment. Please follow these steps to change the stability bands here:
https://www.bose.ie/en_ie/support/articles/HC2784/productCodes/QCEARB24-HEADPHONEIN/article.html#:~:text=Gently%20stretch%20the%20band%20over,place%2C%20then%20check%20for%20alignment.
Alternatively, please reach out our customer support team for further support here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on April 4, 2025
Posted by: cgrant1971
Gender:Male
Length of ownership:3 months
I love them so much I bought a second pair within a month after purchasing the first pair.
Written by a customer while visiting bose.com
Customer Rating
5
Love them!
on April 4, 2025
Posted by: Deb
Just the best! Easy to travel with. Great sound.
Don’t wait! Worth the $$
Don’t wait! Worth the $$
Written by a customer while visiting bose.com