Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
4
Great sound
on May 14, 2025
Posted by: Mrssmith76
Gender:Female
Length of ownership:1 week
I received these for mother's day from my husband. Great sound and quality. Battery life is not so great.5 hours at most.
Written by a customer while visiting bose.com
Customer Rating
5
Love the quality
on May 12, 2025
Posted by: Alexis
Gender:Female
Length of ownership:1 month
Love the sound quality and color of the earbuds. I liked how they came with different sizes to adjust the comfort of the earbuds. My ears can’t handle wearing them for too long right now but I think it’s because my ears are used to my old earbuds still. But they make music and podcast sound amazing. I love the quiet, off, and aware features.
Written by a customer while visiting bose.com
Customer Rating
5
From Sony to Bose - great earbuds!
on May 10, 2025
Posted by: Kevin
Gender:Male
Length of ownership:1 month
I went from the Sony wf1000xm4 series earbuds to these Bose QuiteComfort. These Bose are a good bit better than the xm4 series. Note that I did really like the Sony earbuds, and I suspect the new xm5 series where they resolved some customer complaints will still make them a great pair of buds. I just wanted a change to see the difference in the brands.
The good - noise cancelling is fantastic! I just flew from Atlanta to Vegas roundtrip and with music playing I could not even hear the loud plane noises. Mowing the grass, also great, I can still hear the mower just a bit but I don't have to blast the music to drown it out like I did with the Sony. The medium size ear pieces fit perfectly for me, again also a better snug fit and more comfortable than the Sony. Sound quality is what you would expect from Bose, amazing. The app that is used with this model is really good, I like the ability to set the equalizer for the sound.
The bad, but not really that bad - like most have mentioned, the carrying case is a bit large and bulky but does not bother me. I don't care they stick out of my ear, also something that does not bother me. So far, that's about it, I do really like them!.
Last thought, for the price compared to the quite comfort ultra, you can't go wrong. I imagine the ultra are a bit better but I doubt I would be able to tell the difference. In addition, sorry Sony, but these are cheaper than the newer xm5 model.
Overall, excellent earbuds!
The good - noise cancelling is fantastic! I just flew from Atlanta to Vegas roundtrip and with music playing I could not even hear the loud plane noises. Mowing the grass, also great, I can still hear the mower just a bit but I don't have to blast the music to drown it out like I did with the Sony. The medium size ear pieces fit perfectly for me, again also a better snug fit and more comfortable than the Sony. Sound quality is what you would expect from Bose, amazing. The app that is used with this model is really good, I like the ability to set the equalizer for the sound.
The bad, but not really that bad - like most have mentioned, the carrying case is a bit large and bulky but does not bother me. I don't care they stick out of my ear, also something that does not bother me. So far, that's about it, I do really like them!.
Last thought, for the price compared to the quite comfort ultra, you can't go wrong. I imagine the ultra are a bit better but I doubt I would be able to tell the difference. In addition, sorry Sony, but these are cheaper than the newer xm5 model.
Overall, excellent earbuds!
Written by a customer while visiting bose.com
Customer Rating
5
Great Features but wrong for petite ears
on May 1, 2025
Posted by: BirchBark77
Gender:Female
Length of ownership:1 month
I bought these a month ago. The sound is amazing,noise canceling - amazing, love the color ( lilac ) but they do not stay in my ears.!!Even though I switched to the smallest ear bud they keep slipping out of my ears...if I so much as smile they fall out.
what would you recommend for petite ears ??
Written by a customer while visiting bose.com
Customer Rating
1
Low sound on Max volume
on April 29, 2025
Posted by: Angel
Gender:Male
Length of ownership:1 month
I bought it almost a month ago and they don't have bass and they sound really low. I paired it to Android and iPhone but still same low volume when you put it on max volume.
Response from bose.comBy Bose, Customer Support, April 30, 2025
Hello Angel, and thank you for your review.
I am sorry to hear the Bose QuietComfort Earbuds haven't quite met your expectations.
If you are still experiencing any issue with your audio here are a few things to try https://bose.life/42UD8r6
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
I am sorry to hear the Bose QuietComfort Earbuds haven't quite met your expectations.
If you are still experiencing any issue with your audio here are a few things to try https://bose.life/42UD8r6
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
I the features but again I can’t a proper fit
on April 29, 2025
Posted by: Dave
They sound great. But I can’t get a comfortable fit in my ears
Written by a customer while visiting bose.com
Customer Rating
5
Great features! Sound by Bose 🎧
on April 27, 2025
Posted by: GabiS
Gender:Female
Length of ownership:1 week
I bought these a week ago and I live them. Sound is amazing, they are comfortable, look great.
I used to have bose, but they got destroyed by my kitten. I tried over 10 other earbuds, including beats, jbl, samsung, Sony. All got returned either due to the sound, lack of noise cancelation or mega discomfort when wearing them. Bose is winning by all means.
I used to have bose, but they got destroyed by my kitten. I tried over 10 other earbuds, including beats, jbl, samsung, Sony. All got returned either due to the sound, lack of noise cancelation or mega discomfort when wearing them. Bose is winning by all means.
Written by a customer while visiting bose.com
Customer Rating
3
Dud I get a bed sample
on April 26, 2025
Posted by: Pilar
Sounds good, however they don’t answer calls and turned off on it’s own
Response from bose.comBy Bose, Customer Support, April 27, 2025
Hello, we always aim for the highest quality products, so this is unusual to hear. You can find steps here https://bose.life/4iE780i to ensure these work effectively. These are designed to give great calls, you can use the touch controls on them, or accept the calls from your phone as well.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com