Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
4
Great when there are no problems
on April 15, 2026
Posted by: REREVIEWER
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have owned thesefor quite some time. When there are no problems, these works amazingly. Can't beat the sound or noise cancellation. However there seem to be so many issues. It stems mostly from not connecting properly, Bluetooth not always syncing. Make sure the headphones are going into the charger without any thing impeding the connection or it won't charge. A lot of trial and error with these
Written by a customer while visiting bose.com
Customer Rating
5
Small ear canals.
on April 15, 2026
Posted by: Daddyg4
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve had my ear buds for over a year and have been extremely happy with them. I purchased these to use while I am doing lawn care and shop work. I had tried other noise canceling ear devices and the quality, durability and fit were substandard. I have small ear canals and trying to find a comfortable fit was difficult. With the variety of sizes availables through Bose, I found a perfect fit that is comfortable and keeps the ears buds secure while I use them.
Written by a customer while visiting bose.com
Customer Rating
3
Just average
on April 15, 2026
Posted by: hannah
Length of ownership:6 months
[This review was collected as part of a promotion.] It's a decent pair of earbuds. I own three different Bose earbuds and these are my least favorite. The noise cancellation is definitely a lower quality than some of their other earbuds, which the price point does accurately reflect, but they still provide quality sound and work just fine.
Response from bose.comBy Customer Support, April 15, 2026
Hi Hannah! Thank you for taking the time to share your thoughts and for being a longtime Bose customer. We appreciate your honest feedback.
We understand how noise cancellation performance can vary across different models, and we’re glad to hear that you still enjoy the sound quality and overall functionality of your QuietComfort earbuds. Your comparison across multiple Bose products is especially valuable, as it helps us continue refining our designs and experiences. To improve your Noise cancelling experience, please reach out to us directly at https://bose.life/48olfVt. We’d be happy to help.
Thanks again for sharing your experience with us.
Daisy - Customer Support
We understand how noise cancellation performance can vary across different models, and we’re glad to hear that you still enjoy the sound quality and overall functionality of your QuietComfort earbuds. Your comparison across multiple Bose products is especially valuable, as it helps us continue refining our designs and experiences. To improve your Noise cancelling experience, please reach out to us directly at https://bose.life/48olfVt. We’d be happy to help.
Thanks again for sharing your experience with us.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
GREATEST PRODUCT
on April 15, 2026
Posted by: Dr Pepr
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I HAVE HAD MY BOSE MINI SPEAKER AND NOISE CANCELLING EABUDS FOR OVER 10 YEARS AND THEY ARE AMAZING.
I AM GETTING READY TO BUY A SECOND PAIR OF EARBUDS SOON.
I AM GETTING READY TO BUY A SECOND PAIR OF EARBUDS SOON.
Written by a customer while visiting bose.com
Customer Rating
2
Quiet Comfort ear buds
on April 15, 2026
Posted by: Ty
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I am pro Bose and have been buying Bose for over 30 years. My recent purchase of my quite comfort earphones has come with a disappointment. The ear buds don’t charge well and can when they do charge only one wants to work. When they both work they die in about 10 mins.
Response from bose.comBy Customer Support, April 15, 2026
Hi there, thank you for being such a loyal Bose customer for over 30 years, we truly value your trust and support. The Bose QuietComfort Earbuds have a battery life of up to 9 hours per charge, with the charging case providing an additional 2.5 charges (for a total of up to 31.5 hours of use). A quick 20‑minute charge can power the earbuds for up to 3 hours. Full charge times are approximately 1.5 hours for the earbuds and up to 2 hours for the case (charging time may vary when the earbuds are inside the case).
We’re sorry to hear about the issues you’re experiencing with your new QuietComfort earbuds. We’d be happy to provide troubleshooting steps to help resolve the charging problem. If you’re having difficulty with charging, please check out this helpful link: https://bose.life/41AsDcs
Jelyn - Customer Support
We’re sorry to hear about the issues you’re experiencing with your new QuietComfort earbuds. We’d be happy to provide troubleshooting steps to help resolve the charging problem. If you’re having difficulty with charging, please check out this helpful link: https://bose.life/41AsDcs
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
All around great choice!
on April 15, 2026
Posted by: HappeeDaze
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’m a Bose fan for life. I love my Diamond Dust earbuds and the difference they make in bringing my music to life. I’ve found nothing of matching quality when it comes to superb sound, ease of use, and affordability.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible Sound !!!
on April 15, 2026
Posted by: nuroadrunner76
[This review was collected as part of a promotion.] From the moment I placed the earbuds on, I knew the experience was going to be amazing. It started with the comfort of the buds, continued with ease of the touch controls and then the awesome noise cancelling music started. I was completely enveloped in mood altering music.
If you are trying to decide which earbuds to purchase STOP! Without a doubt, these earbuds will deliver the sound and performance you are looking for.
If you are trying to decide which earbuds to purchase STOP! Without a doubt, these earbuds will deliver the sound and performance you are looking for.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for mowing
on April 14, 2026
Posted by: Troy
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I've been using my Bose quiet comfort ear buds for 3 years to save my hearing while mowing.
I can mow for hours while listening to a book or music without outside clatter or engine noise! Even with the volume turned down the narrative of my audiobook is crystal clear. I have recommended them to several of my friends and acquaintances.
I can mow for hours while listening to a book or music without outside clatter or engine noise! Even with the volume turned down the narrative of my audiobook is crystal clear. I have recommended them to several of my friends and acquaintances.
Written by a customer while visiting bose.com