Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
Awesome buds
on April 29, 2026
Posted by: Bigal1949
Length of ownership:1 week
Best earbuds I ever bought soundsbis awesome. I would purchase another set.
Written by a customer while visiting bose.com
Customer Rating
3
Overall nice but a little annoying to use
on April 26, 2026
Posted by: Casper
Length of ownership:3 months
I really like these earbuds because they sound so nice and I love that they have good noise cancellation, and the battery life is genuinely insane. I've had these for 3 MONTHS and they've been sitting at 90-100% at all times. I actually never charge these earbuds for more than five minutes at a time and they've been full battery since I got them in February. This is SO AMAZING and I love this about these earbuds so much. They are just so finicky and very, VERY annoying at times. I'll be using both earbuds and one of them will randomly turn off and not reconnect until I put both back in the charging case. They'll disconnect for no reason and won't connect with my phone at all until I plug the case into a charger. Why so specific? I have no idea! But the funniest thing? This only stopped happening so frequently once I uninstalled the app! (Which is an entirely different app made only for this specific product, because the other app that supports the other headphones and earbuds apparently can't support these earbuds?) For whatever reason having the app on your phone makes the earbuds disconnect whenever they feel like it. Genuinely this is the weirdest thing I've experienced with technology. Sometimes I still have connection issues but since I've uninstalled the app it's only once in a while there's an issue compared to every single day.
My biggest issue is the fact that you cannot turn of the sensors that detect when the earbuds in your ear, so if you happen to want to put one back it just turns your music off entirely and you have to manually reopen your app to turn it back on. Apparently a different model of the Quiet Comfort earbuds have a setting to toggle it off, these ones just don't. This is SO annoying that I genuinely want to return these headphones at times because of it. You can put tape over the sensors, I guess, but I shouldn't have to put ugly tape on my earbuds so they function the way I want them to. If there was a button to toggle the senors off in the app I'd be happy, but apparently that's too difficult? Please don't get me wrong I use these earbuds everyday because I genuinely do like them and I spent my money on them, but I wish I knew how frustrating they would be before I bought them because I might have looked for other options.
TLDR: if you don't enjoy technology that is finicky and annoying to operate or you just get frustrated easily, DO NOT GET THESE! Don't do it, you will not enjoy them. If you can look past minor connection issues and don't mind not having access to the app (it makes the earbuds turn off and disconnect randomly) I would definitely recommend these earbuds! The battery life on mine is crazy and they sound amazing
Response from bose.comBy Customer Support, April 27, 2026
Hello Casper, thank you so much for sharing such detailed feedback. It’s clear you really enjoy the sound quality, noise cancellation, and especially the impressive battery life of your earbuds, and we’re delighted to hear that. At the same time, we understand your concern about the connection quirks and sensor limitations, especially when they affect your daily use.
Our QuietComfort earbuds are designed to deliver iconic audio, renowned noise cancellation, and long-lasting battery life in a compact, durable package. Connection issues like the ones you described can sometimes happen if the earbuds don’t maintain a proper sync with the device. A helpful step is to resync the earbuds’ connection by removing them from your device’s Bluetooth list and pairing them again. This often clears up intermittent disconnects.
For detailed, step‑by‑step instructions, please refer to our troubleshooting guide here: https://bose.life/4mTKvc4
If the issue persists after following these steps, our support team will be happy to assist you further: https://bose.life/contactus
We hope this helps get everything back on track, so you can fully enjoy your earbuds.
Sophie – Customer Support
Our QuietComfort earbuds are designed to deliver iconic audio, renowned noise cancellation, and long-lasting battery life in a compact, durable package. Connection issues like the ones you described can sometimes happen if the earbuds don’t maintain a proper sync with the device. A helpful step is to resync the earbuds’ connection by removing them from your device’s Bluetooth list and pairing them again. This often clears up intermittent disconnects.
For detailed, step‑by‑step instructions, please refer to our troubleshooting guide here: https://bose.life/4mTKvc4
If the issue persists after following these steps, our support team will be happy to assist you further: https://bose.life/contactus
We hope this helps get everything back on track, so you can fully enjoy your earbuds.
Sophie – Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Noise Cancellation
on April 24, 2026
Posted by: Jon1980
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have the earbuds now for about three years And I am really satisfied with how it prefers especially when I need to isolate myself from the busy world and when you're right to even write an airplane I used it for like two flights now and it really does reduce the sound from the plane and makes you Be on the plane but not on the plane and that's how powerful the The Isolation of the sound is from the product and I really love the The earbuds it doesn't hurt even if it's on your in your ear for a long period of time and sometimes you forget that you have it yes really really satisfied.
Written by a customer while visiting bose.com
Customer Rating
4
Great Earbuds!
on April 23, 2026
Posted by: andrew24
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these a while ago and really enjoyed wearing them. The sound quality is great and are good for everyday use. One downside is they don't seem to last long. I had mine for about 2 years and one of the earbuds just fell apart.
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic
on April 22, 2026
Posted by: John
Gender:Male
Length of ownership:1 month
Very happy with my purchase. They fit well, sound fantastic and were easy to pair. Another great BOSE product.
Written by a customer while visiting bose.com
Customer Rating
5
Solid product. Cant go wrong.
on April 18, 2026
Posted by: BradDoubleU
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These earphone are fantastic and hold a great charge. Very light and comfortable. I wouldnt buy anything else.
Written by a customer while visiting bose.com
Customer Rating
5
Bose the best option to hear the music of my life
on April 16, 2026
Posted by: Shakcire
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bose is definitely the best option for my ears. I love how the music enter inside on me. I love them!
Written by a customer while visiting bose.com
Customer Rating
4
Truly quiet
on April 16, 2026
Posted by: Gigi
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had the older version for a few years and the clarity of sound and tones is great. The earbuds nearly eliminate 100% of all outside noise so I can enjoy whatever I am listening to. The only issue I have had is that at least one will fall out of my ear if working around cleaning the yard or house. Would love a set that is more “sport” friendly for the times when safety may not be a concern.
Written by a customer while visiting bose.com