Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
2
Like my old ones better.
on June 27, 2025
Posted by: Nope626
Gender:Female
Length of ownership:1 month
I brought these ear buds about three weeks ago; not happy with them. They keep dropping the connection with my cell phone. It hang up more then answers my call. Most callers say they can not hear me.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on June 24, 2025
Posted by: GOODY42
Gender:Female
Length of ownership:1 month
I brought these QCE for my husband for father's day. He loves his ear buds! He is not tech savvy at all. Nevertheless, he was very happy. The sound is awesome & crisp. For him with noise canceling i have to tap him unless he is looking at me.The QCE block out everything. Very easy to connect. We have 4 other Bose products. Great product from Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect earbuds
on June 24, 2025
Posted by: Chet
[This review was collected as part of a promotion.] Bought this a month ago, and only have good things to say, except for one small issue.
Pros:
1. The fit in my ear is OUTSTANDING. The way these are designed to use different parts of your ear for support is brilliant. They fit snugly without moving, they don't fall out while running/in the gym, and they don't press too tightly on my inner ear (unlike some "Pro" level in-ear earbuds).
2. The noise cancellation is excellent, much much better than air pods (even the pro version).
3. The 'Aware' mode is not the best transparency mode out there, but is more than enough for normal use.
4. The sound quality is more than good enough, you're not going to get much better out of earbuds.
Pros:
1. The fit in my ear is OUTSTANDING. The way these are designed to use different parts of your ear for support is brilliant. They fit snugly without moving, they don't fall out while running/in the gym, and they don't press too tightly on my inner ear (unlike some "Pro" level in-ear earbuds).
2. The noise cancellation is excellent, much much better than air pods (even the pro version).
3. The 'Aware' mode is not the best transparency mode out there, but is more than enough for normal use.
4. The sound quality is more than good enough, you're not going to get much better out of earbuds.
Cons:
1. These pick up a fair bit of wind noise. When running, I usually have to switch off the noise cancellation, but this is OK since the noise isolation is still pretty good.
1. These pick up a fair bit of wind noise. When running, I usually have to switch off the noise cancellation, but this is OK since the noise isolation is still pretty good.
Written by a customer while visiting bose.com
Customer Rating
1
Horrible!
on June 22, 2025
Posted by: CeeSea
Gender:Female
Length of ownership:1 week
I have owned the Bose QC earbuds before these and they are not longer holding a steady charge so I purchased these. I am beyond disappointed. I thought I would just buy the newer version of the earbuds, but these have too many silicone tips/surround options and even given that, these still are terrible! The noise cancelling is NOWHERE near my last pair. And, I have tried every combination of tips/surrounds and none of them give me the comfort or noise cancelling of my previous pair. Also, these things are WAY too tiny. I am at a loss because I need a new set of earbuds. Guess I will be looking at Sony. I love Bose and I own the QC35s as well as my current QC buds that are on the blink. I love(d) both, but these are a such a huge disappointment. Let me know when you make earbuds again that live up to my Bose expectations.
Response from bose.comBy Customer Support, June 23, 2025
Thanks for taking the time to share your experience, though we're really sorry to hear that the new earbuds didn’t meet your expectations. We understand how frustrating it is when a product doesn’t live up to the performance or comfort you were hoping for, especially after being happy with previous models. While every generation brings changes that may not work for everyone, your feedback is important. If you’d like help troubleshooting the fit or noise cancelling further, we’d be happy to try and assist. You can reach out to our team at: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bose quality is not what it used to be
on June 21, 2025
Posted by: Non Judicial Punishment
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I've had 3 warranty replacements in 9 months. Various noise issues: intermittent low freq hum, high pitch squeal; as well as 1 dead channel after 1 month
Response from bose.comBy Customer Support, June 22, 2025
Hi.
Thank you for your post. To clarify the issues you are encountering, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Thank you for your post. To clarify the issues you are encountering, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Need to return. Causes ear fatigue.
on June 20, 2025
Posted by: Den
Gender:Male
Length of ownership:1 month
Need to return. Causes ear fatigue. I got a good price.
Response from bose.comBy Customer Support, June 20, 2025
Hello Den and thank you for your review, we are sorry to hear they didn't meet your expectations of comfort.
Making sure you have the correct fit is very important, here is a quick video guide to make sure they are being worn as intended.
https://bose.life/449zj25
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Making sure you have the correct fit is very important, here is a quick video guide to make sure they are being worn as intended.
https://bose.life/449zj25
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love these!
on June 20, 2025
Posted by: Restigo
This is my 2nd set - loved the first one so much that I don’t want to wait for recharging!
Written by a customer while visiting bose.com
Customer Rating
4
Skeptic
on June 19, 2025
Posted by: Kurius
Gender:Female
Length of ownership:1 month
I have had them for less than a month, I like them. Just curious of the longevity if my product. Bose systems have been used by my dad for years. So I trust that the product will last and continue to give great sound.
Written by a customer while visiting bose.com