Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
Worth the money
on July 23, 2025
Posted by: Charlote
Gender:Female
Length of ownership:1 month
Love these earbuds. This was a treat for myself. Live them. Live this company.
Written by a customer while visiting bose.com
Customer Rating
1
Not staying connected
on July 23, 2025
Posted by: MB13
Gender:Female
Length of ownership:1 month
I am struggling with loving these due to them not staying connected despite having disconnected and reconnected. They are also not working with hey headphone or Siri and I was just hoping to love this pair. I might be returning them. I wish I would’ve spent the extra for the newer version…
Response from bose.comBy Customer Support, Jelyn, July 24, 2025
Hi there, thanks for the information, and we are really sorry to hear about the issue you are having with the product. We can imagine how frustrating that must be, and we’re here to help you get things back on track.
When you have a moment, please send us a direct message along with your product's serial number and you country location. With that information, we can take a closer look and explore the best solutions to get everything working properly again: http://bose.life/globalsupport
Jelyn - Customer Support
When you have a moment, please send us a direct message along with your product's serial number and you country location. With that information, we can take a closer look and explore the best solutions to get everything working properly again: http://bose.life/globalsupport
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on July 23, 2025
Posted by: rahrahjr
some type of lanyard would be good nice for security
Written by a customer while visiting bose.com
Customer Rating
4
Great Buds
on July 23, 2025
Posted by: Chris
Gender:Female
Length of ownership:1 month
Got mine a few weeks ago. Great sound and fit. The only complaint is that there is no option to turn off touch control. I wear them while working out and constantly change music or modes when doing reps. They would be perfect if that feature could be added.
Written by a customer while visiting bose.com
Customer Rating
5
So awesome
on July 21, 2025
Posted by: Me happy
Gender:Female
Length of ownership:1 month
I love mine best purchase I ever bought . I will be buying more products from y’all
Written by a customer while visiting bose.com
Customer Rating
5
Awesome !
on July 18, 2025
Posted by: SKC
Great earbuds ! I'm totally satisfied. I recommend it.
Written by a customer while visiting bose.com
Customer Rating
2
Pretty okay I guess.
on July 16, 2025
Posted by: Sloppy second
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I had a pair of quiet comfort ultra earbuds that fell out of my ear and broke in half. Found out they were no longer under warranty. I liked the quality of the buds but was disappointed that the first time they fell out of my ear they broke. So I did buy a pair of the standard quiet comfort. Maybe because I had the ultra first but I’m not very impressed with these ones.
Response from bose.comBy Customer Support, July 17, 2025
Thank you for sharing your experience with us. We're really sorry to hear that your QuietComfort Ultra Earbuds broke after falling out of your ear. Even though they were no longer under warranty, we’d like to look into this further and explore possible service options for you. Could you please send us a message and provide the serial number , your country location and purchase details so we can check the warranty status and offer the best possible resolution?
Here's the link: http://bose.life/globalsupport
We’re here to help and hope to restore your confidence in our products and service.
Here's the link: http://bose.life/globalsupport
We’re here to help and hope to restore your confidence in our products and service.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on July 13, 2025
Posted by: Becky
Gender:Female
Length of ownership:1 month
They won’t stay in my ears. They constantly cut out. I don’t like them at all. It’s a beautiful color and that’s all. They have a great sound when they work.
Response from bose.comBy Jelyn, Customer Support, July 13, 2025
Thank you for sharing your experience with us. I’m truly sorry to hear about the challenges you've faced with the Bose earbuds. We are glad to provide troubleshooting steps resolve the issue you are having. Please send us a private message with your product serial number so we can further help you.
Here's the link: https://support.bose.com/s/get-help-landing-page?language=en_US
Jelyn - Customer Support
Here's the link: https://support.bose.com/s/get-help-landing-page?language=en_US
Jelyn - Customer Support
Written by a customer while visiting bose.com