Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
4
New to Bose
on July 25, 2025
Posted by: Alisha
Gender:Female
Length of ownership:1 month
The sound is great. The tap feature works wonderfully. They do fit a little to tight in my ear if I wear them too long it does hurt. I think i have average size ears so not sure how to resolve that. Overall way better then the pair I came from.
Written by a customer while visiting bose.com
Customer Rating
4
Easy to use!
on July 25, 2025
Posted by: Whig
Gender:Male
Length of ownership:1 month
Enjoying the good Quality that Bose is known for ! Also at a great sale price.
Written by a customer while visiting bose.com
Customer Rating
1
Terrible.
on July 25, 2025
Posted by: Awkwardnerd
Gender:Female
Length of ownership:1 week
Awful. The worst bose product ive ever bought.
The charging case feels cheap. The sound quality is okay but not noise canceling as the headset i own. Buds keep falling off, none of the inserts fit. Tried to return but cannot for some odd reason.
Written by a customer while visiting bose.com
Customer Rating
4
Great earbuds, install yet another app
on July 25, 2025
Posted by: personathruphoto
Gender:Male
Length of ownership:1 month
Great earbuds! Fantastic sound and noise cancellation works well. Rock, Pop, Hip Hop, Jazz, Classical, Spoken Word; these buds handle it all admirably. Absolutely no complaints about the hardware.
HOWEVER:
Bose needs to step up their game on the app side. I am the proud owner of 3 different products but unfortunately I also have 3 distinct apps for them. All three applications work well in their own right, but this seems like a major gap in what is usually a flawless Bose experience. What a prime opportunity to tie the entire ecosystem into one icon on your phone or tablet. It is rather flabbergasting since their hardware is deceptively simple to connect and use both wired and wireless.
Bose needs to step up their game on the app side. I am the proud owner of 3 different products but unfortunately I also have 3 distinct apps for them. All three applications work well in their own right, but this seems like a major gap in what is usually a flawless Bose experience. What a prime opportunity to tie the entire ecosystem into one icon on your phone or tablet. It is rather flabbergasting since their hardware is deceptively simple to connect and use both wired and wireless.
Written by a customer while visiting bose.com
Customer Rating
4
Love them, but.
on July 25, 2025
Posted by: Danimal
I love the quality of sound that they provide. The quiet mode is the best I have tried. The only thing that I do not like is that the right one tends to fall out while mowing the lawn or doing any activity other than working at my desk. It would be awesome if Bose would make an over the ear retention style adapter for these. Others just don't seem to have the sound quality. Not a specific Bose issue but this style of earbuds does not provide ambient noise cancellation for the person on the other end of a phone call. It would be real cool if they could be equal to the ambient noise control of the Blue Parrot headsets.
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful features
on July 25, 2025
Posted by: The airman
Gender:Male
Length of ownership:1 month
These are the best ear buds I’ve ever owned and I love them they’re crystal clear and very comfortable to wear great noise canceling earbuds
Written by a customer while visiting bose.com
Customer Rating
5
Pure Love - these are the best ever!!
on July 24, 2025
Posted by: Rena
These are my first ear buds and OH MY and I am in love!!!
Written by a customer while visiting bose.com
Customer Rating
1
Need old model back
on July 23, 2025
Posted by: bonivin
Gender:Female
Length of ownership:1 month
I don’t like them at all. I wish my old model had not stopped working. I have tried everything to get the fit right but I can’t. I’ve tried to get the noise cancelling to work right but it doesn’t. I have sensory issues and I really need the features to be perfect. Basically I can’t use them but I’m stuck with them.
Response from bose.comBy Customer Support, July 25, 2025
Hi there, we appreciate your valuable feedback and are sorry to hear about your experience. Rest assured, this is not the standard we aim for. To better assist you, please reach out to us at https://bose.life/3rykPZR. We're confident we can work together to find the best solution.
Kurt - Customer Service
Kurt - Customer Service
Written by a customer while visiting bose.com