Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
1
I don’t have them
on May 6, 2026
Posted by: Rhonda
Gender:Female
I don’t have them, so I cannot do no review they were stolen they won and you won’t replace them
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds
on May 5, 2026
Posted by: rlh
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Best pair of earbuds I've ever owned! Comfort is +++. Noise Suppression +++
Written by a customer while visiting bose.com
Customer Rating
4
BUDS
on May 4, 2026
Posted by: OG
Gender:Male
Length of ownership:1 month
VERY GOOD SO FAR...GREAT SOUND FOR MUSIC WIR CLEAR SOUND FOR TALKING ON PHONE
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable - works better than the older versions
on May 2, 2026
Posted by: Alcanlori60
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] My old ones stopped working after quite a few years so I needed some new ones and wanted to stick with Bose. These are different than my last and it took a few minutes to figure out how to get them situated in my ear, but I like them much better than the older version. Very comfortable and work even better. Love them and will always stick with Bose for my ear gear.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on May 2, 2026
Posted by: MicJ
Gender:Male
Length of ownership:1 month
The sound quality is great! Exceptional battery life. The only downside I have so far is the case is a little on the Large side.
Written by a customer while visiting bose.com
Customer Rating
1
Unimpressed
on May 1, 2026
Posted by: bibig
Gender:Female
Length of ownership:1 month
So far I'm unimpressed with the sound quality and I've found the instructions in both the app and the books to be so complicated I can barely understand them. I still have problems putting the earbuds in my ear and back in the case. I'm tempted to return them.
Response from bose.comBy Customer Support, May 1, 2026
Hello, thank you for sharing your feedback. We’re truly sorry to hear that the Bose QuietComfort Earbuds have not fully met your expectations, this is certainly not the experience we want you to have.
Our QuietComfort Earbuds are known for their iconic audio quality, renowned noise cancellation, and long‑lasting battery life, all in a compact and durable design. To help you get the most out of them, you can manage everything through the Bose QuietComfort Earbuds app. The app offers features such as a five‑band adjustable EQ, customizable touch controls, and more, allowing you to personalize your listening experience to your preference.
We recommend exploring the app to fine‑tune the sound quality and settings. If you continue to experience technical issues, our customer support team will be happy to assist with troubleshooting. You can reach out to them through this link: https://bose.life/contactus
We hope these tips help improve your experience, and please know we remain available should you need further assistance.
Sophie - Customer Support
Our QuietComfort Earbuds are known for their iconic audio quality, renowned noise cancellation, and long‑lasting battery life, all in a compact and durable design. To help you get the most out of them, you can manage everything through the Bose QuietComfort Earbuds app. The app offers features such as a five‑band adjustable EQ, customizable touch controls, and more, allowing you to personalize your listening experience to your preference.
We recommend exploring the app to fine‑tune the sound quality and settings. If you continue to experience technical issues, our customer support team will be happy to assist with troubleshooting. You can reach out to them through this link: https://bose.life/contactus
We hope these tips help improve your experience, and please know we remain available should you need further assistance.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
We'll never go back to the other guys...
on April 30, 2026
Posted by: DBaker
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] These are great. Very comfortable, great sound, intuitive, and with a competitive price. My wife has both the Bose open-ear for everyday around the house and noise-cancelling headphones for flying and loves them both. You just can't go wrong with any of them.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome
on April 30, 2026
Posted by: Tyler budd
Gender:Male
Length of ownership:1 month
I really love the products they really do what I expect them to do. The price was awesome. Very simple to set up. Love the whole product.
Written by a customer while visiting bose.com