Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
1
Not happy
on May 21, 2026
Posted by: Cargirl
These are not noise canceling. I lost my previous pair and I thought these would be a good replacement.
Response from bose.comBy Customer Support, May 21, 2026
Hi there, thank you for sharing your thoughts. The Bose QuietComfort Earbuds deliver hi‑fidelity audio, legendary noise-cancelling, water and sweat resistance, long‑lasting battery life, a secure and comfortable fit, multipoint connectivity, and intuitive controls right at your fingertips. You can also customize your experience through the Bose QCE app. If you’re experiencing issues with noise cancellation, the settings can be adjusted in the app according to your preference, allowing you to tailor the performance to your needs. Here’s a helpful guide that can walk you through the customization process. https://bose.life/4doSue8
Jelyn - Customer Support
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound Quality
on May 20, 2026
Posted by: Gigi
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Received this as a gift and love it. Appreciated being able to customize the controls on the Bose app. Charges very quickly and I didn't even realize it can be charged wirelessly. May not be the best for running but great for everyday listening.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on May 20, 2026
Posted by: Vickie
Gender:Female
Length of ownership:1 month
Disappointed in the quality. The case is flimsy. They cut out frequently for no apparent reason. Will be returning them.
Response from bose.comBy Customer Support, May 20, 2026
Hi Vickie, thank you for bringing this to our attention, we’re here to help. The Bose QuietComfort Earbuds are designed to deliver our iconic audio performance, and we regret that this hasn’t been your experience so far. To help, we’d recommend checking out our support article here: https://bose.life/4vkCaBl
And we’d like to learn more about the issue you’re experiencing with the charging case of your Bose QuietComfort Earbuds, so we can better assist you. Please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you.
Klariss – Customer Support
And we’d like to learn more about the issue you’re experiencing with the charging case of your Bose QuietComfort Earbuds, so we can better assist you. Please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you.
Klariss – Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
she love them
on May 14, 2026
Posted by: greenpatch
ok I brought these for my daughter and she cant stop saying positive dadte about these buds she love all of it love how they dont feel like they're in her ear and also how they dont fall out well designed according to her I'm just the dad buying for his daughter
Written by a customer while visiting bose.com
Customer Rating
3
Don't fit properly
on May 10, 2026
Posted by: Elaine
Gender:Female
Length of ownership:1 week
I don't like their fit. I have tried all the different pieces to make them fit my air properly.They tend to just pull out.I really don't like them
Response from bose.comBy Customer Support, May 10, 2026
Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We understand how important a secure and comfortable fit is, and we’d love to help you get the best performance from your product.
A proper fit is key to both comfort and audio quality. The earbuds include multiple ear tip sizes, and experimenting with different options can often improve stability. We also recommend following the steps in our online support guide, which provides detailed tips on wearing and adjusting your earbuds to achieve the best fit. You can view the guide here: https://bose.life/4tXHSbL
We hope these steps help you find the right fit so you can continue enjoying the premium sound experience of your Bose QuietComfort Earbuds.
Rein - Customer Support
A proper fit is key to both comfort and audio quality. The earbuds include multiple ear tip sizes, and experimenting with different options can often improve stability. We also recommend following the steps in our online support guide, which provides detailed tips on wearing and adjusting your earbuds to achieve the best fit. You can view the guide here: https://bose.life/4tXHSbL
We hope these steps help you find the right fit so you can continue enjoying the premium sound experience of your Bose QuietComfort Earbuds.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Not happy ... buy Apple or off brand
on May 8, 2026
Posted by: EllieG1724
Gender:Female
Length of ownership:1 month
I was hoping to love my Bose earbuds, but I am very disappointed. The sound is not Bose spectacular, the ear fit is terrible, they constantly fall out, they won't pair with the app/ Bluetooth, the Bose app malfunctions.
Response from bose.comBy Customer Support, May 8, 2026
Hi, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We’re truly sorry to hear that the sound quality, fit, and app experience haven’t met your expectations. We’d love to help you get the best performance from your earbuds.
A proper fit plays a key role in both comfort and audio quality. The earbuds come with multiple ear tip sizes, and trying different options can often improve stability and sound. In addition, we recommend following the steps outlined in our online guide, which provides detailed tips and troubleshooting steps that may help with the Bluetooth and app issues. You can view the guide here: https://bose.life/3QVecO1
With the right settings and proper connection, we’re confident you’ll experience smoother app performance and more reliable Bluetooth pairing, allowing you to enjoy the premium audio experience Bose is known for.
Rein - Customer Support
A proper fit plays a key role in both comfort and audio quality. The earbuds come with multiple ear tip sizes, and trying different options can often improve stability and sound. In addition, we recommend following the steps outlined in our online guide, which provides detailed tips and troubleshooting steps that may help with the Bluetooth and app issues. You can view the guide here: https://bose.life/3QVecO1
With the right settings and proper connection, we’re confident you’ll experience smoother app performance and more reliable Bluetooth pairing, allowing you to enjoy the premium audio experience Bose is known for.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The greatest of all.
on May 7, 2026
Posted by: I and I
Gender:Male
[This review was collected as part of a promotion.] It's everywhere as always: the Bose WOW experience!
Written by a customer while visiting bose.com
Customer Rating
5
EARBUDS
on May 6, 2026
Posted by: OG
Gender:Male
Length of ownership:1 week
GREAT PRODUCT THESE EARBUDS ARE WITH EXCELLENT SOUND AND EASY WEAR ON THE EARS
Written by a customer while visiting bose.com