Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
Best yet
on January 14, 2026
Posted by: Mjj
Gender:Female
Length of ownership:1 month
Easy to use. Great sound and options for outside noise.
Written by a customer while visiting bose.com
Customer Rating
5
Top quality sounds.
on January 13, 2026
Posted by: Moonbeam
Gender:Female
Length of ownership:3 months
I love my Ear Buds. The sound of music, podcast and audible books is crisp and clear. The quiet feature is awesome when working in the office. This feature blocks out the noise around me allowing me to better concentrate and focus on my work.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound!
on January 10, 2026
Posted by: Leewcsjc
Gender:Male
Length of ownership:1 month
They sound great. I really want to love them. But I am struggling with the fit. They don't seem to want to stay in my ears. Particularly the left side. They were bigger than I expected them to be but that wouldnt bother me if I could find the right fit.
Written by a customer while visiting bose.com
Customer Rating
3
They’re ok.
on January 8, 2026
Posted by: Val
I didn’t charge them out of the box, and when I put them in my ear it said “battery 100%”. I used them for a couple of times and received the same prompt every time. Then one day, they were just completely dead, no change or countdown to battery life, that’s why I gave 3 stars, which is really for the sound quality. Now I can’t rely on the battery status if I take them out anywhere without worrying about them dying. Sound quality good, function / features suspect.
Response from bose.comBy Customer Support, January 8, 2026
Thank you for sharing your experience with us. It’s normal for your earbuds to announce the battery percentage when removed from the charging case, as they automatically charge while inside the case. However, the charging case itself can eventually drain, which may explain why the earbuds didn’t charge the last time you used them. We recommend charging the case fully and checking the battery light status through the Bose app for more accurate information. This can help ensure both the case and earbuds are ready when you need them. You may also check this link for more helpful guide: https://bose.life/4qBpHGW
If you need further assistance, you can also contact us directly using this link: https://bose.life/49SSe5s We’ll be happy to look into it further.
Gloria - Customer Support
If you need further assistance, you can also contact us directly using this link: https://bose.life/49SSe5s We’ll be happy to look into it further.
Gloria - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for peace and quiet.
on January 7, 2026
Posted by: 73cowgirl
Gender:Female
Length of ownership:1 month
I love my Bose Comfort Earbuds. They truly are sound proof!! My husband will talk to me while I have them on , no music, I need to look at his lips to know he's speaking to me! Great sound when playing music. Charge fast and last a long time!
Written by a customer while visiting bose.com
Customer Rating
1
Intermittent Bluetooth Disconnects
on January 6, 2026
Posted by: Fillipé
Every time I use these ear buds, they lose blue tooth connectivity. Comparatively, my other Bose ear buds (which I purchased a few years ago) run uninterrupted from Bluetooth connectivity. I’d be interested in exchanging the ear buds I purchased for blue Gen 2’s Quiet Comfort earbuds. I’d like Bose Support to contact me to resolve this issue immediately.
Response from bose.comBy Customer Support, January 7, 2026
Hello Fillipé, We're sorry to hear about the issues you’re experiencing with your earbuds, and that they did not meet your expectations, especially since you’ve only had problems with this pair and not with your other Bose products. Connectivity problems can sometimes occur if the earbuds are paired with multiple devices that have Bluetooth turned on at the same time.
To help resolve this, please check out our troubleshooting guide: https://bose.life/4jxDhZJ which walks through steps to improve connection stability. We hope this helps resolve the issue. Of course, if you need further assistance, you can reach out to our customer support team through this link: https://bose.life/4jxDhZJ they’ll be happy to assist you further. We are here to help!
Sophie - Customer Support
To help resolve this, please check out our troubleshooting guide: https://bose.life/4jxDhZJ which walks through steps to improve connection stability. We hope this helps resolve the issue. Of course, if you need further assistance, you can reach out to our customer support team through this link: https://bose.life/4jxDhZJ they’ll be happy to assist you further. We are here to help!
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful sound
on January 4, 2026
Posted by: Dragonfly
Length of ownership:1 month
I bought these earphones a few weeks ago and I was very much surprised by the quality of the sound. It has a very good bass sound and voices on music are very clear. I had the apple earphones but the quality of the sound on the Bose is by far better.
Written by a customer while visiting bose.com
Customer Rating
5
Great eyebuds
on January 3, 2026
Posted by: Tamtam
These eyebrows are great. I give them a 4.8 grade. Great sound fit in my ears perfect. The overall product is worth the purchase
Written by a customer while visiting bose.com