Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
1
Wont buy again. Ripped off as far as im concerned
on January 29, 2026
Posted by: Bob99
Gender:Male
Length of ownership:1 month
Honestly, case is garbage. The ring around the bud always falls off, even when I take them both off, movie keeps playing after I pause it. Already bought another brand. Super disappointed 😞
Response from bose.comBy Customer Support, January 30, 2026
Hi there, thank you for sharing your experience with your Bose QuietComfort Earbuds. We’re sorry to hear about the issues you’ve had with the fit and playback, and we completely understand how disappointing that must be. We truly appreciate you taking the time to let us know, as feedback like yours helps us continue improving our products.
Please connect with our customer support, so we can assist you: https://bose.life/48EXztC
Klariss – Bose Customer Support
Please connect with our customer support, so we can assist you: https://bose.life/48EXztC
Klariss – Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose quiet comfort
on January 21, 2026
Posted by: Doug
Had a pair for a long time, they stopped working but liked them so much bought another pair
Written by a customer while visiting bose.com
Customer Rating
1
Junk
on January 21, 2026
Posted by: Sands54
These earbuds are the worse earbud every I wasted hard earned money on this junk. Wish I would have returned them they continue to stop playing on there on. I really wanted to love these but what a mistake purchasing these.word of advice keep your money .i can’t even rate this junk.i was expecting more and better quality from Bose.thumbs down all away around.
Response from bose.comBy Customer Support, January 21, 2026
Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations. If there’s anything we can help you with, please feel free to reach out to us using the link below: http://bose.life/globalsupport
Jelyn - Customer Support
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Earbuds turn themselves off.
on January 19, 2026
Posted by: JBP60
Gender:Male
Length of ownership:1 month
I bought these earbuds because the battery doesn't last very long on my other set of bose earbuds, however, the newer set seems to "auto off" on their own when I'm side sleeping and I can't find anywhere to turn this feature off. Otherwise I really enjoy Bose QCE and sound quality.
Response from bose.comBy Customer Support, January 19, 2026
Hi, thank you for sharing your feedback. We’re glad to hear you’re enjoying the sound quality of your QuietComfort Earbuds. The auto‑off feature is designed to help preserve battery life when the earbuds detect inactivity, and at this time it cannot be disabled. You may find that adjusting the fit or position of the earbuds helps reduce the chance of them registering as inactive while you’re resting.
We truly appreciate your input, as it helps us improve future designs. If you’d like, we can also guide you on optimizing battery performance and ensuring your earbuds are running the latest firmware for the best experience. Please click the link below for the guide.
https://bose.life/4quLvV1
Gem - Customer Support
We truly appreciate your input, as it helps us improve future designs. If you’d like, we can also guide you on optimizing battery performance and ensuring your earbuds are running the latest firmware for the best experience. Please click the link below for the guide.
https://bose.life/4quLvV1
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Works great.
on January 17, 2026
Posted by: Chainsaw
Product works as advertised. I especially like the noise cancellation function. Great sound quality.
Written by a customer while visiting bose.com
Customer Rating
5
Listening Quality
on January 16, 2026
Posted by: BryanH
Gender:Male
Length of ownership:1 month
I am happy I bought these to use at home where is there no noise other than what I am listening to on my Bose earbuds. Noise cancellation was acceptable given very little external noise. Pairing the earbuds with my iPhone and laptop was very easy using the Bose App. The sound quality from the earbuds is very good.
Written by a customer while visiting bose.com
Customer Rating
1
on January 15, 2026
Posted by: RCA19
I have continued to have problems with the right bud not working. I have attempted to reset but sometimes it works and other it does not. I have owned for about two weeks.
Response from bose.comBy Customer Support, January 15, 2026
We’re sorry to hear about the trouble you’re experiencing with your right earbud. Thank you for already trying to reset it, we understand how frustrating it can be when the issue persists. To further assist you with the right earbud not working, here’s a helpful link for your Bose QuietComfort Earbuds:
https://bose.life/4jG9zSl
Gem - Customer Support
https://bose.life/4jG9zSl
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
QC Bose
on January 15, 2026
Posted by: Vini13
Gender:Male
Length of ownership:1 week
I am so happy with the product they’re very affordable and the quality is excellent
Written by a customer while visiting bose.com