Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
A+ noise cancelling!
on March 20, 2026
Posted by: lo13
Gender:Female
Length of ownership:6 months
I’ve had two different pairs of these earbuds and I absolutely love them. I am autistic and the active noise cancelling helps me SO much, and I love that I can easily switch between modes so I can wear them in public and still hear what I need to. My only issue is that I have very small ears and even with the smallest band and tip, they start to hurt after about 45 minutes. Still rating them a 5 because of the audio quality and excellent noise cancelling!
Written by a customer while visiting bose.com
Customer Rating
1
Nice earbuds but should have struck with iPods.
on March 17, 2026
Posted by: PDB1948
The right takes 4-5 longer than the left. Very disappointing. Thought Bose was better than that. When both work the sound is great BUT won’t buy them again. I’d send them back but it will take the rest of my life rot get a replacement. Oh well. I doubt the company will publish my review. Like all big companies they are in business to make money.
Response from bose.comBy Customer Support, March 18, 2026
Hi there, thank you for sharing your feedback. The Bose QuietComfort Earbuds have a battery life of up to 9 hours on the earbuds themselves, while the charging case can fully recharge the earbuds 2.5 times, giving you up to 31.5 hours of total use time. A quick 20‑minute charge provides up to 3 hours of playback. The earbuds take about 1.5 hours to fully charge, and the charging case takes up to 2 hours, though this can vary when the earbuds are inside the case. We're truly sorry to hear about the charging issues you’ve encountered with your earbuds. Ensuring the earbuds are placed securely in the charging case can help them charge properly. If you’re experiencing charging issues, we recommend checking out this helpful Bose support link that provides steps to resolve charging problems: https://bose.life/477cdeM
Jelyn - Customer Support
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Connection issues
on March 15, 2026
Posted by: Annamarie
I've had Bose earbuds for several yrs and very happy but needed replacement. This new Bose earbuds were good if I could connect. Trying to connect to my phone was very very frustrating and couldn't tolerate the technical issues and finally had to return. Very disappointed with Bose!!
Response from bose.comBy Customer Support, March 15, 2026
Hello Annamarie! Thank you for being long‑time Bose customer and for taking the time to share your experiences with us. We truly appreciate your loyalty over the years.
The Bose QuietComfort Earbuds are designed to deliver industry‑leading noise cancellation, immersive sound, a comfortable and secure fit, and intuitive touch controls for all‑day listening convenience.
Thank you for your honest feedback regarding the connectivity concerns with your new Bose QuietComfort Earbuds. We will be more than happy to assist you in resolving these issues.
Please visit the link below to review our troubleshooting steps, which will help address your concerns: https://bose.life/4bb11jE
-Cedrick Customer Support
The Bose QuietComfort Earbuds are designed to deliver industry‑leading noise cancellation, immersive sound, a comfortable and secure fit, and intuitive touch controls for all‑day listening convenience.
Thank you for your honest feedback regarding the connectivity concerns with your new Bose QuietComfort Earbuds. We will be more than happy to assist you in resolving these issues.
Please visit the link below to review our troubleshooting steps, which will help address your concerns: https://bose.life/4bb11jE
-Cedrick Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on March 14, 2026
Posted by: Dave
Gender:Male
Length of ownership:1 month
The best pair of earbuds i've ever bought. Overall quality is is also the best.
Written by a customer while visiting bose.com
Customer Rating
3
on March 11, 2026
Posted by: Beth
I didn’t know they don’t Sync with airplane TV so I couldn’t use them while traveling
Response from bose.comBy Customer Support, March 11, 2026
Thanks for sharing your experience. The Bose QuietComfort Earbuds are designed to connect via Bluetooth, which means they don’t sync directly with most in‑flight entertainment systems. A common workaround is using a Bluetooth adapter that plugs into the airplane’s audio jack. To use your earbuds wirelessly, you must use a Bluetooth transmitter, such as the AirFly, which plugs into the 3.5mm headphone jack in your seat.
Gem - Customer Support
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best noise canceling
on March 3, 2026
Posted by: Rose
This is the 2nd purchase I make of these ear phones. They are the best for working out. I also love the color choices available.
Written by a customer while visiting bose.com
Customer Rating
5
Quiet comfort earbuds
on March 1, 2026
Posted by: Musicman
Gender:Male
Length of ownership:1 month
I bought these sa couple a weeks ago and I absolutely love them.!!!
Written by a customer while visiting bose.com
Customer Rating
5
THA BEST
on February 28, 2026
Posted by: Jbird
Gender:Male
Length of ownership:1 year or longer
Best earbuds on the PLANET!! I wear these under my motorcycle helmet and the comfort and quality can't be beat
Written by a customer while visiting bose.com