Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
2
on April 11, 2026
Posted by: Glenn 346
[This review was collected as part of a promotion.] I wish i could say something positive about your refurbished earbuds . I’m on my second replacement pair of Ultra earbuds and I’m having charging issues again. When they are usable they sound great. The original pair and the two refurbished replacements have charging issues. I also had to wait 3 weeks to receive the replacements. Retrieving the serial number inside the charger case is also a huge challenge.
Response from bose.comBy Customer Support, April 11, 2026
Hi Glenn! Thank you for sharing your experience. We’re truly sorry for the repeated charging issues you’ve encountered. We’re also glad to hear the earbuds sound great when they’re working.
Furthermore, we’d like the opportunity to review your case more closely and help move things toward a resolution. If you’re open to it, please reach out to us directly at https://bose.life/3QyS2Re. Our team, can review your replacement history, address the charging concerns, and help with serial number retrieval if needed.
We truly appreciate your honesty and your continued patience. Feedback like yours helps us improve both our products and the way we support our customers.
Daisy - Customer support
Furthermore, we’d like the opportunity to review your case more closely and help move things toward a resolution. If you’re open to it, please reach out to us directly at https://bose.life/3QyS2Re. Our team, can review your replacement history, address the charging concerns, and help with serial number retrieval if needed.
We truly appreciate your honesty and your continued patience. Feedback like yours helps us improve both our products and the way we support our customers.
Daisy - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
happy men
on April 11, 2026
Posted by: Lolito0324
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Is the best sound in headphones I never see very good cuality beautiful colors fanci design I love my headphones Bose I never change for another brand tanks Bose for make may days happy
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for college students
on April 11, 2026
Posted by: Mahi
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] They are so cool. I love the sound quality and the size. They fit perfectly.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing for Commuters!
on April 11, 2026
Posted by: Bosslady
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These have been the best earbuds for commuting! The noise cancellation works so well especially on a plane! They are comfortable and also have great sound too!
Written by a customer while visiting bose.com
Customer Rating
5
great sound and quality
on April 11, 2026
Posted by: Stu
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had my Bose Ear Buds for years and use them every day the sound quality and durable construction is why I recommend them.
Great job Bose
Great job Bose
Written by a customer while visiting bose.com
Customer Rating
5
Quality sound
on April 11, 2026
Posted by: Sound of music
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Great sound and noise canceling. Fits perfectly in your ear, ability for calibration
Written by a customer while visiting bose.com
Customer Rating
5
So good
on April 11, 2026
Posted by: Karola
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I own Bose earbuds and headphones, and choosing them was one of the best decisions I’ve ever made. The sound is perfectly balanced—not too much bass—giving a clear and enjoyable music experience. The noise‑cancelling feature is excellent, it blocks out background noises completely so you can fully enjoy your music without distractions. Great design and color range as well. Already recommended to two friends of mine to get ones
Written by a customer while visiting bose.com
Customer Rating
5
Great pods.
on April 11, 2026
Posted by: DMH
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Very good sound and noise reduction.
Could be more secure in my ears.
Could be more secure in my ears.
Written by a customer while visiting bose.com