Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
Great buds
on April 11, 2026
Posted by: Jorge
[This review was collected as part of a promotion.] I love the sound that this airbus produce, totally fit to my ears and totally recommend them to everyone!
Written by a customer while visiting bose.com
Customer Rating
5
Best bud for ever
on April 11, 2026
Posted by: Mack attacks
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] Excellent sound quality; deep base and crisp high. I couldn’t be happier.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product
on April 11, 2026
Posted by: Paulp
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bought them a year ago, really happy, the quality is worthy of Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Right size to carry everywhere!
on April 11, 2026
Posted by: Lala
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] My sister loved these earbuds! They’re lightweight, easy to carry, and really convenient to use whether she’s at the gym or working.
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding service
on April 11, 2026
Posted by: Electric wheels
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I needed a mains cable for my Smart speaker 500, phoned up on a Monday and the cable was with me on the Thursday, ant grumble at that kind of service,
Thank you Bose...
Thank you Bose...
Written by a customer while visiting bose.com
Customer Rating
4
My personal favorite
on April 11, 2026
Posted by: Psylanced
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Love these earbuds! The sound quality is fantastic and the features are exactly what I am looking for when it comes to wearable speakers for work and personal life.
The only downside is the longevity side of these or anything out there with similar technology. Bose has a great warranty process, which I have used more than once with there products. I will continue to purchase Bose speakers and other audio listening devices because I still believe they’re simply the best!
The only downside is the longevity side of these or anything out there with similar technology. Bose has a great warranty process, which I have used more than once with there products. I will continue to purchase Bose speakers and other audio listening devices because I still believe they’re simply the best!
Written by a customer while visiting bose.com
Customer Rating
3
Bose EarPods
on April 11, 2026
Posted by: Beacon310
[This review was collected as part of a promotion.] First the positive side. The sound quality is tremendous. I love Bose sound as I have the EarPods as well as the noise canceling headphones. I don't believe Bose quality can be beaten as far as sound.
Now the downside. The charging case for the EarPods Is poorly made. Shortly after I received my new Bose EarPods, I had the EarPods out and accidentally dropped the case onto a wooden floor Not more than one foot above the floor. The top of the case broke off easily and I've had to glue it back on. On a later time, it dropped again and again broke off. There is very little that holds the top to the case. This is quite disappointing. As far as keeping the EarPods in my ears, this is probably more my problem than Bose but I can't seem to keep the right side in as it continues to fall out.
I do recommend buying these as the sound quality is worth it but I would recommend Bose do something to strengthen the charging case.
I do recommend buying these as the sound quality is worth it but I would recommend Bose do something to strengthen the charging case.
Again the same quality is tremendous But the case is poorly built and I have trouble keeping The AirPods in my ears even trying the different sizes.
Response from bose.comBy Customer Support, April 11, 2026
Hi Beacon310! Thank you for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words about Bose sound quality and your continued loyalty across multiple Bose products, knowing that the audio experience meets your expectations means a great deal to us.
We’re very sorry to hear about your experience with the charging case, and we appreciate you bringing this to our attention. Your feedback regarding the case’s durability is important and will be shared with our product teams, as real-world experiences like yours help inform future improvements.
Regarding fit, ear shape can vary significantly from person to person. While the QuietComfort Earbuds are designed to provide a secure and comfortable fit for many users, we understand they may not be a perfect match for everyone. To help improve the fit, we recommend reviewing this quick guide on proper wear and adjustment: https://bose.life/4cDbPHT.
Daisy - Customer Support
We’re very sorry to hear about your experience with the charging case, and we appreciate you bringing this to our attention. Your feedback regarding the case’s durability is important and will be shared with our product teams, as real-world experiences like yours help inform future improvements.
Regarding fit, ear shape can vary significantly from person to person. While the QuietComfort Earbuds are designed to provide a secure and comfortable fit for many users, we understand they may not be a perfect match for everyone. To help improve the fit, we recommend reviewing this quick guide on proper wear and adjustment: https://bose.life/4cDbPHT.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Masterpiece
on April 11, 2026
Posted by: Kb
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I am crazy for the earbuds. The sound is superior quality and crystal clear.
Written by a customer while visiting bose.com