Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
These are powerful upgrades for everyday listening
on September 26, 2024
Posted by: jetstwin
Gender:Male
Length of ownership:1 month
Although these share the same name as the original Bose QuietComfort Earbuds, the 2nd generation brings some notable upgrades.
First off, the case design stands out—it’s smaller but slightly thicker than my QuietComfort 2 case due to the removal of the earbud stems. The new matte finish on the case is sleek, and a much-appreciated upgrade is the wireless charging feature, which wasn’t available on the previous model.
A key change is the introduction of a dedicated app, Bose QC Earbuds, with a unique "B" and "BCE" logo. This app gives you full control over your earbud experience, offering features like:
Noise Control: You can switch between Quiet, Aware, or Off modes either in the app or by voice commands. In general, noise cancellation is excellent, though I did notice that in Quiet mode, wind noise during outdoor walks seemed more pronounced. This may be because the Quiet mode reduces other sounds, making wind noise stand out more—I'll need to test it further.
EQ Settings: The default EQ is set to Flat, but there are presets like Bass Boost, Treble Boost, and Custom, allowing you to fine-tune Low, Mid, and High frequencies to your liking.
Touch Controls: You can customize Single, Double, and Triple Press, as well as Hold functions for each earbud, giving you complete control over your listening experience.
Voice Control: Available in multiple languages (English, Chinese, German, French, and Spanish), you activate commands by saying "Hey Headphones." I had a few issues getting this to work reliably, but it might just be a learning curve.
One of the standout features is Multipoint connectivity, which lets you seamlessly connect to two devices at once. Switching between my phone and computer was a breeze, which is incredibly convenient.
Other useful features include Fast Mute with touch control, a remote selfie option to control your phone’s camera, and Smart Calls, allowing you to accept or reject calls, use low-latency mode for gaming or movies, and even check battery predictions for how much playtime or talk time you have left.
The noise cancellation is top-notch, as expected from Bose. It’s also IPX4 water-resistant, meaning it can handle splashes and light rain—great for daily walks. The earbuds come with three sizes of silicone ear tips and stability bands to ensure a perfect fit.
Battery life is solid—8.5 hours on the earbuds alone, or up to 31 hours with the charging case. Fast charging gives you 2 hours of playback with just a 20-minute charge.
Overall, these 2nd-gen QuietComfort Earbuds deliver an impressive upgrade with features that rival or surpass other top brands, all while maintaining Bose’s legendary sound quality and noise cancellation. At an affordable price, these everyday earbuds are ideal for anyone, including retirees like me, who enjoy listening to music during daily walks without breaking the bank.
Bose nailed it with these—Powerful, not precious, just as they promised.
Written by a customer while visiting bose.com
Customer Rating
5
True Comfort
on September 26, 2024
Posted by: Tully
Gender:Male
Length of ownership:1 month
A FANTASTIC feel. These really live up to the name. More comfortable than other earbuds I've had. And the Bose sound quality doesn't disappoint. It's what I've come to expect in the best possible way. Clear hi-fi with an impactfull bass that doesn't overwhelm.
I've used these working out and there wasn't any issues with them in a spring environment. The noise cancelation works excellent. I normally don't recommend apps, but with these you'd totally want to get the QCE app to help better customize your buds.
While I can't praise these guys enough in every category, I think the best part is the price. From the quality, I would've guessed these would cost more than double what Bose is selling them for. Which is great, because now there's an earbud on the market that's super high quality and is actually affordable. Highly recommend
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Earbuds!!!
on September 25, 2024
Posted by: Shammu123
Gender:Male
Length of ownership:1 month
The product is just stellar, with it being basically half the cost of airpods pros, these earbuds can be tuned to perfection to meet your audio needs, personally I use these more than my airpods now and ive not gone back. Best pick up for kids going into college who need a budget option for audio quality and ANC
Written by a customer while visiting bose.com
Customer Rating
5
Simply Fantastic Sound
on September 25, 2024
Posted by: JPJr
Gender:Male
Length of ownership:3 months
I have been a Bose wired earbud user for many, many years, as I believed that they would provide the best sound quality for my music. Well the Bose QuietComfort Earbuds definitely changed my opinion, especially for listening to music. The sound they produce is fantastic and far superior to my Bose wired earbuds (and it is nice to finally not have to worry about inadvertently catching the wires on something!). I love most genres of music and they all sound fantastic. I am particularly impressed with the full, high quality sound and deep bass for my favorite genre, progressive rock. The noise canceling feature makes listening to music substantially better by drowning out surrounding noises (but it is nice to have the ability to "turn off" the noise canceling feature when the situation merits).
I appreciate the ability to adjust the fit based on your inside ear size which makes them also very comfortable to wear (I had them on for over 3 hours the other day and no discomfort at all). They are also not too clumsy looking when wearing. For the sound they produce I would have expected something a little more bulky. The touch controls on the earbuds themselves took a little getting used to, and were frustrating at first. This is in part due to the wide variety of adjustments and options available on the earbuds. Watching the "How-To" videos that Bose provides definitely helped. I also like the convenience to use voice controls to adjust volume and advance tracks.
The charging case is nice, and I particularly like the way the earbuds fit snuggly and are held in place with tiny magnets (ensuring they are in the proper position for charging). Speaking of charging, I last used them for about 7 hours before I felt the need to recharge the earbuds.
The Bose QC Earbuds app works great too and is necessary to take full advantage of the earbuds (e.g., the EQ feature). Just one note of warning; the app only works for iOS 15 or above. So us old-timers with an iPod Touch that can't accommodate iOS 15 and above can't install and use the app solely on the iPod (but you can still concurrently use the app on your iPhone).
If you particularly enjoy listening to all types of music, I highly recommend a pair of the Bose QC Earbuds. You won't be disappointed. The sound is just simply fantastic and pure Bose!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Features!
on September 24, 2024
Posted by: Piratekidd
Gender:Female
Length of ownership:1 month
The earbuds and the QCE app are pretty amazing! I was easily able to switch the noise canceling from on to off and to their third option, which is called “Awareness”. I was also able to switch between devices very smoothly and it has the option to connect to two different devices simultaneously. You can adjust the touch and voice settings easily, as well as equalizing the base and treble. Would recommend for any music lover and multiple device user.
Written by a customer while visiting bose.com
Customer Rating
5
Prepare to be embarrassed!
on September 24, 2024
Posted by: Cricket
The exceptional clarity of these ear buds will quickly clue you in to every lyrical mistake you've been making. I love singing along with music and these have already helped me! The earbuds are lightweight and comfortable even after hours of wear. It took me several different combinations of ear tips and stability bands to find my fit. Once that was settled I was rewarded with noise cancelling that rivals the noise cancelling headphones. I was surprised to find that function perform so well in earbuds. I work in retail management and am fortunate that my company lets us use ear buds as long as our customer service is on point! I was thankful for the aware setting. I kept them in my ears at work and was still dialed in when employees or customers needed me. I found the controls on the earbuds easy to use and there are even more options while using the app. My only warning? Don't use the noise canceling feature when you need to be aware of your surroundings either for engagement or safety. You will NOT hear what's going on!!! I had zero connectivity issues and am in love with the long battery life. I believe the only downside is they may be a bit too large for some individuals depending on personal preference.
Written by a customer while visiting bose.com
Customer Rating
4
Personalized Comfort: A Review of QCE
on September 23, 2024
Posted by: KK
Gender:Male
Length of ownership:1 week
I recently got a pair of wireless earbuds that come with a dedicated application, and I must say, I am absolutely delighted with my experience so far. The app allows for a high level of personalization, enabling me to configure the earbuds to suit my preferences. One of the standout features is the ability to change the actions of the left and right earbud, adding an extra layer of convenience that I truly appreciate. Additionally, the app provides a clear indication of the battery levels of each earbud.
These earbuds have amazing touch controls. Very responsive, making it easy to manage music and calls. However I did run across a little quirk when doing some activities accidentally my hand would touch earbuds which in turn stops music. It would be great if an option is provided that could be enabled/disabled, which would allow one to shut off the touch controls for specific activities.
Comfort is another strong point for these earbuds. I have always struggled with earbuds that either don’t stay in place or cause discomfort after prolonged use. To my surprise, these earbuds are incredibly lightweight and comfortable. The rubber piece around the earbud ensures a nice fit and I don't have to worry about them falling out while moving around. I can wear them for extended periods without any discomfort, which is a huge plus.
On a positive note, the Active Noise Cancellation (ANC) feature, which really cuts down the background noise, allowing me to listen to music or podcasts with clarity.
In summary, these wireless earbuds offers a fantastic blend of comfort and customization, coupled with remarkably well-functioning active noise cancellation. Admittedly, there are a few features touching on call quality and a couple of issues with touch controls that indeed need some time for improvement, but I would go ahead and highly recommend them for anyone looking for a reliable and comfortable audio solution.
Response from bose.comBy Jeff, Customer Support, October 15, 2024
Hello, thanks for leaving your review of the QC Earbuds! It's great to hear you have had a positive experience using them,particularly how you've enjoyed personalizing the buds within the QC Earbuds app and the all-day comfort enabling you to use them for long periods of time.
You mentioned that the buds sometimes paused which you realised was related the touch controls on the buds. These are important for the use/control of the product so I'm afraid it is not possible to turn this feature off. I will of course pass your feedback on to the development team!
Jeff - Customer Support
You mentioned that the buds sometimes paused which you realised was related the touch controls on the buds. These are important for the use/control of the product so I'm afraid it is not possible to turn this feature off. I will of course pass your feedback on to the development team!
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding product!
on September 23, 2024
Posted by: Frankgee2507
Gender:Male
Length of ownership:1 month
These earbuds are loaded with state if the art features. Beginning with the fit and comfort level, I don't even realize the earbuds are still in, even after several hours. They have an extremely long battery life as well. They deliver full, rich sound whether listening to music, podcasts, or audio books. Considering music playback, the sound is even across the spectrum of lead and background vocals, and the instrumentation blends seamlessly without diminishing any vocals. They also connect to the app very quickly and retain connection even in reduced wifi environments. The noise reduction capability is first rate, especially in noisy surroundings such as public places and factories. The result is virtually 100 percent noise cancellation. Listening modes are easily changed by tapping or holding an earbud briefly. The equalizer feature allows for customization of current music type to deliver improved sound based on personal preference. The voice control feature is a welcome addition and is easily set up allowing access to other features when both hands are encumbered. The only concern I have is regarding the coating or finish of the product. The earbuds used are white, and could possibly look aged more quickly if not properly maintained. Overall, this is an outstanding product, sure to provide years of listening pleasure.
Written by a customer while visiting bose.com