Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
5
Great job
on April 13, 2026
Posted by: Nstines
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I hear the music that can still hear people which I love
Written by a customer while visiting bose.com
Customer Rating
5
Love My Bose!
on April 13, 2026
Posted by: Burlie63136
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I am on my second pair of earbuds.
The sound is incredible! They are very comfortable to wear. I can wear them all day with charging.
I use them daily while working on projects around the house.
The sound is incredible! They are very comfortable to wear. I can wear them all day with charging.
I use them daily while working on projects around the house.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on April 13, 2026
Posted by: Kiamanga
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I own numerous Bose speakers and sound bars and never been disappointed!
Written by a customer while visiting bose.com
Customer Rating
5
I like how you can turn the volume up down
on April 13, 2026
Posted by: JJV
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] The best earbuds I have had in a long time. I’ve been buying Bose equipment for a long time and these are one of the better earbuds. I’ve had all of them
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on April 13, 2026
Posted by: Ly1224
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Best headphones I’ve ever owned! Super comfortable, fit perfectly and the sound is amazing
Written by a customer while visiting bose.com
Customer Rating
5
Superb performance!
on April 12, 2026
Posted by: Bob27
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] 54 days since I got my new Bose QuietComfort Earbuds and I couldn’t be happier. Great sound and great quality too! The best earbuds you can buy for your money. You already know what you’re getting from BOSE: superb performance at the right price!
Written by a customer while visiting bose.com
Customer Rating
1
Poor Headphone quality
on April 12, 2026
Posted by: Drjj343
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve gone through three sets of these headphones. Bose will honor the warranty, but they send remanufactured replacements, and those seem to last about half as long as the originals.
They initially refused to warranty my most recent pair because it was outside the original purchase timeframe. Fortunately, I had just bought a soundbar with a money-back guarantee. I told them that if they weren’t going to honor the warranty on my headphones, I would return the soundbar. That changed their mind, and they agreed to replace my headphones. If I could give them zero stars I would. It’s unfortunate the sound quality is great. The battery and case quality is trash.
Response from bose.comBy Customer Support, April 13, 2026
Hello, thank you for sharing your feedback with us. We’re truly sorry to hear about the difficulties you’ve experienced with your Bose QuietComfort Earbuds, and we understand your concern. This is certainly not the experience we want our customers to have. We appreciate your comments about the sound quality, and we’d like to reassure you that the QuietComfort Earbuds are designed to deliver enduring performance, with up to 8.5 hours of nonstop charge and a wireless charging case that provides up to 31.5 hours of listening time. If you are experiencing charging concerns, please ensure the stability band is aligned correctly, so the earbuds fit securely in the case and make proper contact for charging. For a full troubleshooting guide, you can refer to our troubleshooting guide through this link: https://bose.life/4dJwdZ8 and if the issue persists, our customer support team will be happy to assist you further https://bose.life/contactus . We remain committed to helping resolve your concerns and ensuring you continue to enjoy the Bose experience.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on April 12, 2026
Posted by: Amanda
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these a month ago and am so happy I did. So comfortable and great sound.
Written by a customer while visiting bose.com