Customer reviews from bose.com
Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Average customer rating
4.4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
638
4 Stars
127
3 Stars
75
2 Stars
51
1 Star
41
Customer Reviews for Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds with Customizable Fit - Twilight Blue
Customer Rating
1
Sucks
on October 27, 2024
Posted by: Sorption
Gender:Male
Length of ownership:1 month
Phone calls are the worst on this. Always disconnects from my pixel 9 pro.
Response from bose.comBy Customer support, October 28, 2024
Hello, we have many troubleshooting articles on our product support webpage that can help you. For call related issues with the microphones, I'd recommend you'd view this article: https://bose.life/3UsYVmx.
If the earbuds are disconnecting from your phone, our bluetooth troubleshooting can help fix this: https://bose.life/4fmQxNu. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
If the earbuds are disconnecting from your phone, our bluetooth troubleshooting can help fix this: https://bose.life/4fmQxNu. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
3
B-
on October 26, 2024
Posted by: Graham
Gender:Male
Length of ownership:1 month
When they work they are great, however I am continually having to reset settings in the app to get them to work. ☹️
Response from bose.comBy Customer Support, October 28, 2024
Hello Graham,
I am sorry to hear that you need to reset your QuietComfort Earbuds to be able to use them.
Please make sure you are using the latest version of the Bose QCE app, and that both your earbuds and case are up to date: https://bose.life/3YqwLd7
If you need further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you need to reset your QuietComfort Earbuds to be able to use them.
Please make sure you are using the latest version of the Bose QCE app, and that both your earbuds and case are up to date: https://bose.life/3YqwLd7
If you need further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Quality Earbuds.
on October 26, 2024
Posted by: MalG
Gender:Male
Length of ownership:1 month
I bought these recently because I needed a way to listen to music and podcasts without disturbing others. They really fit nicely and can hold a charge for quite a long time. I should mention that I have been a Bose customer since the mid-70's and have multiple versions of speakere systems, both hard wired and bluetooth. The sound wuality has and always will be excellent.
Written by a customer while visiting bose.com
Customer Rating
5
Fabulous sound, "extra," pretty darn confusing, po
on October 25, 2024
Posted by: marytnurse
Gender:Female
Length of ownership:1 month
Had these for about a month, having difficulty learning how to use them, there's a lot of extra things here. They also have wonderful fabulous sound. The quick start guide could have been much more thorough, even for a quick start guide, as well as the definitions of what all those programs are about. I really do absolutely love them but I'm going to be months figuring them out. For instance that extra piece that goes around the outside of the earbud that appears to have something to do with how well they stay in the ear--no explanation or description or reason to use found anywhere.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Bass quality is simply stunning
on October 25, 2024
Posted by: Mahmudul Khan APEL
Gender:Male
Length of ownership:1 month
Even owning AirPods Pro 2nd Gen, I couldn't resist the allure of Bose QuietComfort earbuds. Their music and bass quality is simply stunning, and the noise cancellation is truly world-class. When immersed in my favorite tunes, it's like I'm in a private concert, with only the music and Bose's signature bass filling my ears.
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds
on October 20, 2024
Posted by: Cmb922
I love the sound quality, ease of use and long lasting - four/five hours - of these earbuds. I especially love the lavender color.
Written by a customer while visiting bose.com
Customer Rating
5
Sounds Great!
on October 20, 2024
Posted by: Gspat
Gender:Male
Length of ownership:1 month
The sound quality is phenomenal! The fit is challenging though, they could push into the ear a little more than they do, but I'm still following fit instruction of trying the different sized cups for optimum performance.
Response from bose.comBy Mike, Global Customer Service, October 22, 2024
Hello, it's really great to hear you feel the sound quality is phenomenal on these. These do come with different sized eartips and stability bands. You can find guidance here to get the best fit bose.life/3NlUVjG
Thanks
Thanks
Written by a customer while visiting bose.com
Customer Rating
3
Not long time comfort.
on October 19, 2024
Posted by: Pio
Gender:Female
Length of ownership:1 month
Bought less than a month ago. They are not as comfortable as my last pair. But I also didn't get the 300.00 one's as I should of. I personally wouldn't order this product again.
Response from bose.comBy Customer Support, October 21, 2024
Thank you for your honest feedback. We're sorry to hear that the comfort level of these headphones didn't meet your expectations, especially compared to your previous pairs. We understand how important long-term comfort is, and we appreciate your insights. If there's anything we can do to improve your experience or if you need assistance, please don’t hesitate to reach out via https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com