Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black
Average customer rating
3.2 out of 5
3.2
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
7
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
6
47%of customers recommend this product. 
(
9 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Beats - Refurbished Excellent - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black
Customer Rating
2 out of 5
2
Breaks every 1-2 Years
on March 3, 2025
Posted by: Todd
from Kingston
This has been my fourth pair of beats headphones now. Every 1-2 years my headphones stop working on one ear, almost like apple might have planned obsolescence in their products again. I’m switching to Sony headphones this time.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Good, until you ear the entire ocean in your ear.
on December 22, 2024
Posted by: Atocks
from Ontario
For roughly the third time, I've been subjected to having to give away the primary feature of this product (Noise cancellation) because a stupid bug in the noise cancellation software. I've had to give in my headphones 3 times and I'm still getting the issue of static in either the left or right ear. Good product until this happens. The issue I'm talking about is not niche either, it's very common and known by apple/beats who do nothing about it. After this bug, it turns from a 260 Dollar noise cancelling headphone to a 50 dollar headphone playing the ocean in your ear.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Not worth the value
on November 28, 2024
Posted by: Omoshola
from Canafa
The plastic covering holding the headphones broke very quickly, and there’s this noise (sound like you’re trying to tune into a radio frequency) whenever in use, and there’s nothing you can do about it. I regret purchasing this product ☹️
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Good sound but too tight
on April 1, 2024
Posted by: Sly
from Sault Ste Marie, Ontario
Sound quality and feature list is fine, not outstanding. But I can't wear for too long as the tightness gives me a headache (I do have a large head, but other headphones don't seem to be a problem). I hope over time this will improve. Battery life is great.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
GARBAGE
on February 21, 2024
Posted by: Chris
from Canada
These headphones are complete garbage. I would never recommend these. I went through two pairs of these things in TWO weeks. They have a serious flaw with them. When you use ANC/transparency mode & a certain frequency(s) hit the mic’s. It fries them. It caused BOTH pairs to get a horrible buzz/clicking noise in both speakers. This is a definite thing. I was able to reproduce this issue Twice around the same frequencies at my job. They worked fine all week to I got to this one job I do once a week. There’s a machine I use that puts off loud noises. That’s what fried them. So that can mean your walking in public (construction for example) and one of the noises there will fry out ur headphones ANC. I have told Apple. But I doubt this will be fixed. Use the last gen if you can. There better. Or ANY other headphones from Apple/Beats. I have almost all of them. These are the ONLY ones that have this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great headphones for people who just want simple
on January 26, 2024
Posted by: Tray
from Edmonton
These are very good headphones for someone looking for a mid level set to get started with! The bass is a bit less powerful than the older beats but the sound overall is much better!! Would recommend for people who just want a simple set of headphones. Definitely not for audiophiles looking for a complex set of headphones with all the bells and whistles!!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Very nice
on January 13, 2024
Posted by: Robert J.
from Laval
Amazing sound quality with its tight squeeze on the ears, good quality, very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Love these Headphones
on January 13, 2024
Posted by: Swapmeet
from La Salle
I have had these for a few weeks now. The sound is excellent, very comfortable. The battery life has been outstanding.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Showing 9-16 of 19 results 
<< 1 2 3 >>