We purchased this one couple of years ago and could not be happier. We don't like regular AC (because of the chemicals). This New Air has many features that we use. I purchase distilled water to use the cooler. It is easy to clean the filters and we do it religiously. We live in a house right under the roof with poor insulation. When it gets hot (80's, 90's 100's) we use it all night in our bedroom. Low on the electricity bill is a huge plus.
Response from NewairBy NewAir, Customer Service, June 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the EC111W.Thank you for choosing NewAir!
We purchased this one couple of years ago and could not be happier. We don't like regular AC (because of the chemicals). This New Air has many features that we use. I purchase distilled water to use the cooler. It is easy to clean the filters and we do it religiously. We live in a house right under the roof with poor insulation. When it gets hot (80's, 90's 100's) we use it all night in our bedroom. Low on the electricity bill is a huge plus.
Response from NewairBy NewAir, Customer Service, June 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the EC111W.Thank you for choosing NewAir!
We purchased this one couple of years ago and could not be happier. We don't like regular AC (because of the chemicals). This New Air has many features that we use. I purchase distilled water to use the cooler. It is easy to clean the filters and we do it religiously. We live in a house right under the roof with poor insulation. When it gets hot (80's, 90's 100's) we use it all night in our bedroom. Low on the electricity bill is a huge plus.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the EC111W.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the EC111W.Thank you for choosing NewAir!
it was leaking, it is very loud even on low settings, the light is way too bright with no option to dim, during night mode and the other mode work exactly the same!!
Response from NewairBy NewAir, Customer Service, May 18, 2020
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution Best Regards, Customer Care
it was leaking, it is very loud even on low settings, the light is way too bright with no option to dim, during night mode and the other mode work exactly the same!!
Response from NewairBy NewAir, Customer Service, May 18, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution