Customer reviews from dewalt.com
Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Average customer rating
3.6
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
29
4 Stars
11
3 Stars
7
2 Stars
8
1 Star
12
60%of customers recommend this product.
(
27 out of
45)
Customer Reviews for Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Customer Rating
3
Great trimmer with a terrible head!
on September 14, 2022
Posted by: Chris in Bama
from Mobile, AL
The trimmer works great but the spool cover was completely worn out after the first use. Definitely not the durability I have come to expect from Dewalt.
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, September 15, 2022
Hi, we're sorry to hear of the trouble you are having with your DCST972X1. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket #5460553.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com
Customer Rating
1
Poor string head
on August 12, 2022
Posted by: Oldschool
from Fargo, ND
Bought this new in the spring and have several Dewalt tools. Third time using it the string head exploded when trying to tap on the ground and feed string. I have no idea where the spring went so I took to dealership for repair. They installed a new head but I'm skeptical. My guess is the plastic "ears" that hold it together aren't stout enough and release just enough to let it blow apart. Thankful for a trustworthy dealership that stands behind products!
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, September 21, 2022
Hi, we're sorry to hear of the trouble you are having with your DCST972X1. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket # 5512142.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com
Customer Rating
1
Horrible trimmer
on August 10, 2022
Posted by: Diniero
from Buffalo
String either comes out to fast or wraps itself around the head. I tried every size string there is and nothing helped
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, August 11, 2022
Hi, we're sorry to hear of the trouble you are having with your DCST972X1. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket #5166926.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com
Customer Rating
4
A must have!
on July 17, 2022
Posted by: LK01
from Connecticut
Hey everyone! I would rate it a 4/5
Pros:
•Powerful
•Battery was sufficient for my size property. (About 3/4 of an acre)
•Ripped through edges and redefined garden beds like a champ
•No mixing gas
•Able to get attachments
•Powerful
•Battery was sufficient for my size property. (About 3/4 of an acre)
•Ripped through edges and redefined garden beds like a champ
•No mixing gas
•Able to get attachments
Cons:
•Awkward to hold and control (Could be my inexperience with the edger, lol)
•Guard kept getting caught on grass.
•Awkward to hold and control (Could be my inexperience with the edger, lol)
•Guard kept getting caught on grass.
Overall would recommend! Pro's outweighs the cons.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
4
Battery doesn't last long enough.
on February 16, 2022
Posted by: Geary
from Sacramento, CA
If you have a property > 1/2 an acre you'll need extra batteries. One battery last for about 30 minutes. A replacement battery is pricey, hopefully the new power stack be more affordable.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Doing my yard
on December 29, 2021
Posted by: RR pomona vic
from California
Only used it 3 times worked great plenty of battery with 9ah 60v is awesome
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
3
Irritating tool
on September 20, 2021
Posted by: Jkbuff
from Buffalo n y
Line won’t auto feed…my son, nephew, son-in-law can’t get this to feed…and they all have extensive experience!!…the line gets used up after about 20-30 feet
and
disappears inside…got to stop constantly and refeed manually!!! Very irritating to say the least! If they’re all like this I would emphatically give no recommendation.
disappears inside…got to stop constantly and refeed manually!!! Very irritating to say the least! If they’re all like this I would emphatically give no recommendation.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
5
AWESOME!!
on September 18, 2021
Posted by: Julesd12
from Mount Hope, ON
Just used this thing tonight and wow I'm impressed. String that comes with it is impressed too. No bog down at all on my propertys overgrown grass. Nice quality construction seems heavy duty and balanced well. Blower attachment is subpar though, hoping the hedge attachment is better.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com