Customer reviews from dewalt.com
Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Average customer rating
3.6
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
29
4 Stars
11
3 Stars
7
2 Stars
8
1 Star
12
60%of customers recommend this product.
(
27 out of
45)
Customer Reviews for Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Customer Rating
5
Best investment yet
on September 26, 2024
Posted by: CrazyToolChickAR
from Clarksville, AR
[This review was collected as part of a promotion.] I'm absolutely in love with this battery powered beast of a trimmer, I have RA and the vibrations from gas ones just kill me within just a few minutes long before I have anything done, not this one though! Make sure to keep the string out at its full length to allow it to sling away tall grass and brushy weeds, knee tall think is no problem with the string at proper fed out length... I had a old Poulan pole saw attachment that works perfectly, and since then picked up a few more attachments. Of dozens of yellow tools, this is possibly my best investment to date and I highly suggest it! Just get a extra battery or 3...
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
2
Onhly good for light work and small yards
on July 14, 2024
Posted by: Redman
from Springfield, LA
[This review was collected as part of a promotion.] Had it for a year now. Bought it to cut around my rose bushes because iuts far weaker than gas powered. I use 12amph\ hour batteries. I have 4 of them and I go through all 4 plus I have to charge 2 others just to do the flower bed areas. The batteries get hot so they have to cool before you can charge them. The heads are trash. I go through 2 a year. Typical cheap plastic garbage. Still using the same head on my husquvarna which I use for the heavy work like the ditches. For the average homeowner with small yards and light work its fine. Beyond that stick to gas powered.
Now I am Dewalt guy. I have 10 impacts, drills, saws, reciprocating saws, jig saw, table saw, skill saw and so on. I generally love their tools. This just feel way short of expectations especially for the ridiculous price.
Response from dewalt.comBy Lee, July 23, 2024
We appreciate your feedback on the String Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you.
Written by a customer while visiting dewalt.com
Customer Rating
1
Motor stopped working
on July 12, 2024
Posted by: DisappointedDewalt
After very light usage the motor just stopped working. This is a common problem. Do not buy. DeWalt take this thing off the shelves
Response from dewalt.comBy Lee, July 23, 2024
We appreciate your feedback on the String Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you.
Written by a customer while visiting dewalt.com
Customer Rating
4
Versatile but noisy
on June 5, 2024
Posted by: 216homeowner
from Cleveland, OH
[This review was collected as part of a promotion.] My Troy-Bilt gas string trimmer quit on me. It allowed me to swap tool heads which the DeWalt tool offered too. Assembly was intuitive. Remove tube insert in the power head shaft and cap on the trimmer head. I tackled the yard and trimmed the landscape beds and edged the driveway. Trimmer noise was more excessive than what I expected. It sounded a lot like my old Black & Decker edger with the steel blade. I removed the trimmer head and the power head alone is even noisier than I expected. I inserted my Troy-Bilt trimmer head and noise reduced significantly. I was glad that I could rotate the trimmer head vertically which has not been mentioned in other reviews or documentation. Battery life seems good so far.
Written by a customer while visiting dewalt.com
Customer Rating
1
Tied up in knots: String won't stay loaded!
on May 27, 2024
Posted by: tkendrick
from Texas
I wanted to love this weedeater, as I love every other Dewalt tool I have, and I have many. The battery is awesome - long lasting power! It's lightweight and easy for me to hold... BUT, I want to save someone the heartache of buying one, as I should've read the reviews first. Evidently I'm not the only one having this problem. No matter what string you buy, it will NOT stay loaded. You'll go about 10-12ft, and the string comes unloaded. I've tried everything, and I've given up. Heed my advice, or you'll be tied up in knots over this one!
Response from dewalt.comBy Thanks, Frank DEWALT, May 28, 2024
Hello, Appreciative Customer, We appreciate your feedback on this product and I'm sorry to hear about the issue. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks
DEWALT
FRANK
customer care
Thanks
DEWALT
FRANK
customer care
Written by a customer while visiting dewalt.com
Customer Rating
5
Great power, feels professional grade.
on May 2, 2024
Posted by: WyandotteW
from Des Moines, Iowa
[This review was collected as part of a promotion.] I bought this several weeks ago and it has been a significant upgrade to the 20v DeWalt trimmer I had for the last 3 years. The upgraded power, and the ergonomics of having the motor up by the battery are very noticeable. I also appreciate the attachments even if they are not an elegant attachment method. Highly recommend overall, however I did upgrade to a Husqvarna T35 head which appears to be a compatible and worthy upgrade.
Written by a customer while visiting dewalt.com
Customer Rating
4
Great tool with the exception of the trimmer head
on March 5, 2024
Posted by: Biddy
from California
[This review was collected as part of a promotion.] I love this trimmer and am extremely happy with my decision to buy this over another gas trimmer. I was skeptical to make the leap from gas but my doubts were very quickly put to rest after a couple times using it. My only complaint and stopping me from giving it 5 stars is the trimmer head itself. The first one lasted about 6 uses before it started to go bad and not hold the line in anymore and by the 8th use it totally broke. So I bought another head in hopes that maybe just that one had issues but the new one I bought has started going bad after about 3 times using it. I have seen other reviews that show this is a common issue so please Dewalt address this issue because I can’t buy 2 new trimmer heads a year. I’m willing to pay more for the quality that the Dewalt name holds so I expect more and the quality to be throughout every part of the tool.
Written by a customer while visiting dewalt.com
Customer Rating
5
TOTAL GAME CHANGER-NEVER LOOK BACK
on September 19, 2023
Posted by: Anonymous
from Grand Rapids Michigan
[This review was collected as part of a promotion.] I have bought this over a year ago mainly for the brush cutter, yet still needed the trimmer. Man is this thing a beast! The trimmer is low speed is probably sufficient for most and will last over an hour. If you have crazy tall and thick grass, high speed knocks it down with no bogging down! Now using the brush cutter attachment(once sharpened) is a game changer. Anything up to 1" or so is gone. If the tool does get stuck on a big twig it automatically stops and you can pull the trigger after a second or so.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com