Customer reviews from dewalt.com
Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Average customer rating
3.5
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
27
4 Stars
11
3 Stars
6
2 Stars
7
1 Star
12
59%of customers recommend this product.
(
26 out of
44)
Customer Reviews for Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Customer Rating
5
swiss army knife of trimmers
on June 6, 2025
Posted by: grunthunter1st
from Savoy, IL
Great unit, plenty of power and versatility. Love that it works with by other batteries and is attachment ready. I have been able to use other Dewalt and Hart attachments with this unit and it has been flawless. More than enough power for the hart tiller, snow shovel and the Dewalt brush trimmer and edger and super easy transition to each attachment as well.
Written by a customer while visiting dewalt.com
Customer Rating
3
Powerful but the included trimmer has issues.
on June 6, 2025
Posted by: fergo
Overall, the power of this device is great. I was able to use it with existing attachments. My problem is with the design of the string trimmer attachment that came with it. The spool design is terrible, and I am always fighting it.
Response from dewalt.comBy Dewalt, Customer Service, June 6, 2025
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com if you are still in need of assistance and include a brief description of the issue.
Thanks,
DeWalt®
Social Media Team
Thanks,
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
2
Clogs immediately
on May 22, 2025
Posted by: b82i81l80l78
from california
I bought this yesterday.
Im 79 and my days of starting a gas weed wacker are over.
The key to my purchase was the offer of a free 9Ah battery.
I had no trouble assembling it. The power seems adequate.
The problem is that there is way too much space between the housing and the string holder.
If I try to cut anything over 6 inches tall the trimmer immediately winds the crap up and stalls.
Pulling it out is not always sucessful, requiring a trip to the garage to disassemble and clean.
Im spending half my time clearing the junk out of it.
Tomorrow I will try to adjust my technique. but Im actually anticipating returning it.
Im 79 and my days of starting a gas weed wacker are over.
The key to my purchase was the offer of a free 9Ah battery.
I had no trouble assembling it. The power seems adequate.
The problem is that there is way too much space between the housing and the string holder.
If I try to cut anything over 6 inches tall the trimmer immediately winds the crap up and stalls.
Pulling it out is not always sucessful, requiring a trip to the garage to disassemble and clean.
Im spending half my time clearing the junk out of it.
Tomorrow I will try to adjust my technique. but Im actually anticipating returning it.
No, I would not recommend this to a friend.
Response from dewalt.comBy Dewalt, Customer Service, May 28, 2025
Hello b82i81l80l78, I appreciate your feedback on the string trimmer DCST972X1 and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Written by a customer while visiting dewalt.com
Customer Rating
5
Easy rewind, powerful.
on January 4, 2025
Posted by: Famous
[This review was collected as part of a promotion.] My experience with the tool would have been about 1000 times better had it not come out of the box with the drive nut upside down, causing the Quickload head to puke out string like crazy from slipping, and made me take several hours troubleshooting to finally realize what was wrong.
Written by a customer while visiting dewalt.com
Customer Rating
5
Best investment yet
on September 26, 2024
Posted by: CrazyToolChickAR
from Clarksville, AR
[This review was collected as part of a promotion.] I'm absolutely in love with this battery powered beast of a trimmer, I have RA and the vibrations from gas ones just kill me within just a few minutes long before I have anything done, not this one though! Make sure to keep the string out at its full length to allow it to sling away tall grass and brushy weeds, knee tall think is no problem with the string at proper fed out length... I had a old Poulan pole saw attachment that works perfectly, and since then picked up a few more attachments. Of dozens of yellow tools, this is possibly my best investment to date and I highly suggest it! Just get a extra battery or 3...
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
2
Onhly good for light work and small yards
on July 14, 2024
Posted by: Redman
from Springfield, LA
[This review was collected as part of a promotion.] Had it for a year now. Bought it to cut around my rose bushes because iuts far weaker than gas powered. I use 12amph\ hour batteries. I have 4 of them and I go through all 4 plus I have to charge 2 others just to do the flower bed areas. The batteries get hot so they have to cool before you can charge them. The heads are trash. I go through 2 a year. Typical cheap plastic garbage. Still using the same head on my husquvarna which I use for the heavy work like the ditches. For the average homeowner with small yards and light work its fine. Beyond that stick to gas powered.
Now I am Dewalt guy. I have 10 impacts, drills, saws, reciprocating saws, jig saw, table saw, skill saw and so on. I generally love their tools. This just feel way short of expectations especially for the ridiculous price.
Response from dewalt.comBy Lee, July 23, 2024
We appreciate your feedback on the String Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you.
Written by a customer while visiting dewalt.com
Customer Rating
1
Motor stopped working
on July 12, 2024
Posted by: DisappointedDewalt
After very light usage the motor just stopped working. This is a common problem. Do not buy. DeWalt take this thing off the shelves
Response from dewalt.comBy Lee, July 23, 2024
We appreciate your feedback on the String Trimmer. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you.
Written by a customer while visiting dewalt.com
Customer Rating
4
Versatile but noisy
on June 5, 2024
Posted by: 216homeowner
from Cleveland, OH
[This review was collected as part of a promotion.] My Troy-Bilt gas string trimmer quit on me. It allowed me to swap tool heads which the DeWalt tool offered too. Assembly was intuitive. Remove tube insert in the power head shaft and cap on the trimmer head. I tackled the yard and trimmed the landscape beds and edged the driveway. Trimmer noise was more excessive than what I expected. It sounded a lot like my old Black & Decker edger with the steel blade. I removed the trimmer head and the power head alone is even noisier than I expected. I inserted my Troy-Bilt trimmer head and noise reduced significantly. I was glad that I could rotate the trimmer head vertically which has not been mentioned in other reviews or documentation. Battery life seems good so far.
Written by a customer while visiting dewalt.com