Customer reviews from dewalt.com
Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Average customer rating
3.6
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
29
4 Stars
11
3 Stars
7
2 Stars
8
1 Star
12
60%of customers recommend this product.
(
27 out of
45)
Customer Reviews for Dewalt - 60V Cordless String Trimmer with Battery and Charger (17 in.)
Customer Rating
5
Great product!
on August 27, 2025
Posted by: LTB0720
Great weight distribution and not super loud. Could easily use for any size lawn
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
4
Powerful, but heavy
on July 30, 2025
Posted by: Meagan
from Bangor, ME
I bought this a little over a month ago due to it being attachment capable. I reviewed the specs and understood what to expect for weight. Upon use, I realized the weight of it doesn't quite feel balanced and it's a lot of strain on your trigger hand/wrist. The safety is on one side of the handle and the power trigger is on the underside so it forces you to squeeze with your thumb and fingers, with a lot of weight from the power head and battery right behind it. But it's super powerful! I will just keep playing around with different ways to make it more comfortable to use while I build up my grip/forearm strength for it over time! I am in pretty darned good shape (lift weights) and tall, so I'd imagine a lot of women might want to go with something a little lighter/shorter. It would be awesome to find a way to alter the trigger mechanism a bit to allow you to adjust your grip slightly to fight fatigue.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
OBSESSED!!!! Elite product
on July 30, 2025
Posted by: Anonymous
from Highlands, NJ
ELITE tool!! Look no further. Highly recommend. Powerful and strong! Great job Dewalt
Written by a customer while visiting dewalt.com
Customer Rating
4
The Best
on June 18, 2025
Posted by: Lowrent
I purchased this a few months ago and I really like the wide swath that the unit trims , longevity of the 20v battery , and great torque with the brushless motor ! I am going to invest in the edger next !
Written by a customer while visiting dewalt.com
Customer Rating
5
swiss army knife of trimmers
on June 6, 2025
Posted by: grunthunter1st
from Savoy, IL
Great unit, plenty of power and versatility. Love that it works with by other batteries and is attachment ready. I have been able to use other Dewalt and Hart attachments with this unit and it has been flawless. More than enough power for the hart tiller, snow shovel and the Dewalt brush trimmer and edger and super easy transition to each attachment as well.
Written by a customer while visiting dewalt.com
Customer Rating
3
Powerful but the included trimmer has issues.
on June 6, 2025
Posted by: fergo
Overall, the power of this device is great. I was able to use it with existing attachments. My problem is with the design of the string trimmer attachment that came with it. The spool design is terrible, and I am always fighting it.
Response from dewalt.comBy Dewalt, Customer Service, June 6, 2025
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com if you are still in need of assistance and include a brief description of the issue.
Thanks,
DeWalt®
Social Media Team
Thanks,
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
2
Clogs immediately
on May 22, 2025
Posted by: b82i81l80l78
from california
I bought this yesterday.
Im 79 and my days of starting a gas weed wacker are over.
The key to my purchase was the offer of a free 9Ah battery.
I had no trouble assembling it. The power seems adequate.
The problem is that there is way too much space between the housing and the string holder.
If I try to cut anything over 6 inches tall the trimmer immediately winds the crap up and stalls.
Pulling it out is not always sucessful, requiring a trip to the garage to disassemble and clean.
Im spending half my time clearing the junk out of it.
Tomorrow I will try to adjust my technique. but Im actually anticipating returning it.
Im 79 and my days of starting a gas weed wacker are over.
The key to my purchase was the offer of a free 9Ah battery.
I had no trouble assembling it. The power seems adequate.
The problem is that there is way too much space between the housing and the string holder.
If I try to cut anything over 6 inches tall the trimmer immediately winds the crap up and stalls.
Pulling it out is not always sucessful, requiring a trip to the garage to disassemble and clean.
Im spending half my time clearing the junk out of it.
Tomorrow I will try to adjust my technique. but Im actually anticipating returning it.
No, I would not recommend this to a friend.
Response from dewalt.comBy Dewalt, Customer Service, May 28, 2025
Hello b82i81l80l78, I appreciate your feedback on the string trimmer DCST972X1 and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Written by a customer while visiting dewalt.com
Customer Rating
5
Easy rewind, powerful.
on January 4, 2025
Posted by: Famous
[This review was collected as part of a promotion.] My experience with the tool would have been about 1000 times better had it not come out of the box with the drive nut upside down, causing the Quickload head to puke out string like crazy from slipping, and made me take several hours troubleshooting to finally realize what was wrong.
Written by a customer while visiting dewalt.com